Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Samuel explained the different devices and then emailed the information. I was able to share that with family members so we could decide which device was best suited to our family member.
By Chris
Response from MobileHelp· Sep 28, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Very friendly, helpful customer service representative.
By Cheryl
Response from MobileHelp· Sep 28, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The agent was very knowledgeable, explained everything and was not pushy.
By VICTOR K.
Response from MobileHelp· Sep 28, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
A knowledgeable sales Representative.
By customerDiane L.
Response from MobileHelp· Sep 28, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Paula was very helpful and had answers to all my questions.
By Mark H.
Response from MobileHelp· Sep 28, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Price flexibility and the agents knowledge of product and service
By customer Charles M.
Response from MobileHelp· Sep 28, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Great communication and very helpful and informative.
By Robbie
Response from MobileHelp· Sep 28, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Samantha went to great lengths to explain each plan and the advantages between each one.
By customer
Response from MobileHelp· Sep 28, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
