Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
The representative was very knowledgeable and helpful. I did not feel forced or obligated to purchase a device.
By customer
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
They understood what I needed and explained how much it would help
By Patricia D.
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Paula was amazing on the phone. Excellent customer service!!
By Alice S.
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Kind and helpful
By Reva B.
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Very helpful support. Good quality equipment.
By Peggy
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
She was patient with my speech defect.
By Barbara P.
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Claire has been the person that has helped me all through this whole process, I'd say she has gone above and beyond her duties!
By Tina M.
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Staff was very knowledgeable and provided great customer service.
By customer
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
