Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
I have not had any experience other than signing up. Signing up and receiving the device was great.
By Eleanor B C.
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Friendly and professional services
By Rockridge
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
My aunt of 75 had fallen twice in 1 1/2 months. My plate was overflowing as a caregiver for husband on hospice and my aunt that thinks she still can do like 25 years ago. After researching medical alerts, I chose MobileHelp that excellent reviews. Very satisfied with the professional help given when talking with a representative.
By Brenda B.
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
All my questions were answered to my satisfaction in a very personable way.
By Trennie M.
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Great customer service
By Pamela
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Very nice Mathew guy, professional, knowledgeable and helpful
By fadil A.
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Very helpful
By customer
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Scott was very professional and pleasant to work with, explained every clearly. Excellent service!
By customer Grant W.
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
