Excellent help to set up and test!
Excellent help to set up and test!
By Nadine A.
Response from MobileHelp· Jun 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Excellent help to set up and test!
By Nadine A.
Response from MobileHelp· Jun 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Customer service Agent Scott was very helpful and found right plan for our needs . Thanks again.
By Ozzy
Response from MobileHelp· Jun 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Scott was great and took the time to explain everything in simple terms.
By Patrick C.
Response from MobileHelp· Jun 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
We had called to change billing address, got confirmation it was done, and continued to receive overdue notices. We went to Paris Tx office and were treated with respect and understanding with my 90 year old mother’s situation. Just happened to talk to manager and was very pleased with the service. And all was fixed.
By Happy D.
Response from MobileHelp· Jun 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
What made my decision with Richard is because he was very much precise about the information about the product.
By Yvette P.
Response from MobileHelp· Jun 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Saleswoman very excellent communicator, people person. The device so far seems to be operating very well, battery life nice and long.
By customer J.
Response from MobileHelp· Jun 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The costumer service guy was very helpful. He was very knowledgeable. He was able to help me get a button on my mom's budget
By Marlene B.
Response from MobileHelp· Jun 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Very helpful and knew all the features the product had. Seemed very concerned about my moms issues. I would highly recommend this company
By Beth
Response from MobileHelp· Jun 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.