Thank you
A friendly calm representative
By LISA O.
Response from MobileHelp· Jun 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
A friendly calm representative
By LISA O.
Response from MobileHelp· Jun 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
I was impressed with the information Randy gave me. It sounds like a complete and valuable program. The conversation assured me that your company would provide protection for me.
By Future C.
Response from MobileHelp· Jun 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
had to call a few times (because I needed to discuss the options with family) and everyone I spoke to was terrific. Spoke with Elan, Paula and ended up buying from Randy. All three were so helpful and caring and knowledgeable.
By Kristen
Response from MobileHelp· Jun 21, 2024
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Very helpful and answered all the questions that I had. Susan Baros
By Susan B.
Response from MobileHelp· Jun 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Best in the business. The application process is simple and easy. Very very helpful associates and a pleasure to talk to. Two thumbs up for MobileHelp!
By Michael
Response from MobileHelp· Jun 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Rod was great. He was attentive, empathetic and professional.
By Eric
Response from MobileHelp· Jun 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Scott was extremely helpful and explained everything very well and professional
By shirley G.
Response from MobileHelp· Jun 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The hardware and services are highly rated. My conversations with the MobileHelp Safety Consultant were exceptional. My questions were anticipated and addressed in-depth with clarity. Questions that I should have asked were also anticipated and addressed. Technical items were described in terms friendly to the non-technical customers. This is the very best experience I have had with in working with a product representative.
By Doug P.
Response from MobileHelp· Jun 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.