Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
The representative was helpful, patient and gave me exact information on my questions. Very satisfied.
By customerSherry H.
Response from MobileHelp· Jun 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out
Quick, efficient
By Wendy S.
Response from MobileHelp· Jun 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out
Michael was very informative and patient with all the questions that I had
By William
Response from MobileHelp· Jun 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out
Sorry do not have equipment yet so can’t give a true review so far my experience with Samantha has been great
By customer
Response from MobileHelp· Jun 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out
The company seems to be on "top of things" they respond very quickly if notified.
By Ken
Response from MobileHelp· Jun 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out
Very informative information on system
By customer
Response from MobileHelp· Jun 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out
The representative 0. Experience
By Patricia M.
Response from MobileHelp· Jun 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out
Really outstanding customer service. Mark was incredibly helpful, patient and knowledgeable. Just what you would hope for when dealing with such an important purchase. Can’t say enough good things about him and the experience.
By Jonathan I.
Response from MobileHelp· Jun 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out
