Excellent customer service
Excellent customer service
By John P.
Response from MobileHelp· Oct 6, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Excellent customer service
By John P.
Response from MobileHelp· Oct 6, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Rick did a great job selling this service. At no time did I feel pressured but the options he offered made it hard to say no!
By Debra
Response from MobileHelp· Oct 6, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Just ordered today so don’t know how it will work but Kevin was great at explaining everything to me.
By customerjanice
Response from MobileHelp· Oct 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Kevin, the representative was very professional and patient. He explained everything thing in detail. We some how got disconnected and he called back promptly. I thought that I would have to start all over. Prices are affordable and reasonable. Thank you Kevin.
By angel F.
Response from MobileHelp· Oct 6, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Sales person was very helpful in choosing system that was personally tailored to needs. Very professional and understanding as. Well as personable. Thanks
By Robin B.
Response from MobileHelp· Oct 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Mobile Help caller was very helpful in walking through and/or explaining terms. Jan Steinbrenner
By Jan S.
Response from MobileHelp· Sep 28, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Marcel was very patient helping us through a authorization for it for the charge. It was a bank problem not yours.
By C.Butts
Response from MobileHelp· Sep 28, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Helpful, answered all my questions
By Cyndi
Response from MobileHelp· Sep 28, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.