Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Aaron was polite and clear. He was Helpful and gave me precise instructions, guidance and suggestions. This system Will give me peace of mind.
By JustAnswer C.
Response from MobileHelp· Jul 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Scott was very nice and helpful. He listened to my every need and want. Fast and effective. Thank you.
By Teresa
Response from MobileHelp· Jul 15, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Matthew was extremely professional, detailed, friendly, and knowledgeable. He made the experience an extremely good one.
By The Rev. V.
Response from MobileHelp· Jul 15, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
I wanted a fall detector for my Mom, since she is living alone. We'd tried another company which was very expensive and didn't seem worth it MobileHelp offers the assistance we wanted for much less!
By Heidi A.
Response from MobileHelp· Jul 15, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Very helpful and efficient customer service, easy process.
By customer
Response from MobileHelp· Jul 15, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Samantha was great she was patient and answered my questions with courtesy and professionalism would highly recommend the company just on the interaction with Samantha alone
By Danny B.
Response from MobileHelp· Jul 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The representative was informative, courteous, and professional.
By customer
Response from MobileHelp· Jul 15, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Very clear information,very helpful, quick and easy to get it ordered and sent for my Mom!
By Nathan B.
Response from MobileHelp· Jul 15, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
