Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
I received all the equipment I needed to start the monitor. I couldn’t be happier! Thanks for all your help! Charlie
By Charles K G.
Response from MobileHelp· Jul 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The customer service rep was a big help!
By customer
Response from MobileHelp· Jul 15, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Great customer service and good value for the product.
By customer
Response from MobileHelp· Jul 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Getting the device in a timely manner and the helpfulness of the rep taking my order.
By customer
Response from MobileHelp· Jul 15, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Very informative
By customer
Response from MobileHelp· Jul 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Scott answered all my questions and concerns about your services and got me a good price I can afford
By Christine
Response from MobileHelp· Jul 15, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
The salesman was very helpful in answering all my questions regarding the mobile help necklace. I didn’t feel rushed to purchase the device. It was a pleasure .
By customermarie
Response from MobileHelp· Jul 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Easy setup. The first night my mother wore the device she accidentally hit the button while sleeping. She pressed the button to cancel and received a call to check on her. She was very happy with the experience.
By customer
Response from MobileHelp· Jul 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
