Samuel was very nice and helpful.
Samuel was very nice and helpful.
By customer
Response from MobileHelp· Jul 16, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Samuel was very nice and helpful.
By customer
Response from MobileHelp· Jul 16, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Brandy was very concise, knowledgeable and understanding that this is a fairly big move to help protect me as my body continues to decline. She answered my questions, handled all my concerns and left me feeling that I was in good hands
By SUSAN R.
Response from MobileHelp· Jul 16, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Great customer service representatives who spoke great English and answered all my questions.
By Laurel
Response from MobileHelp· Jul 16, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
I worked with Marquise, the set up was made easy. Marquise Was patient and listened to me and made the set up process a snap. I would recommend Mobilehelp to anyone that needs their help.
By David O.
Response from MobileHelp· Jul 16, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Scott was great to deal with very thorough in explaining the system
By Tom
Response from MobileHelp· Jul 16, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I liked Eberting about you.
By Manuel R G.
Response from MobileHelp· Jul 16, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
My representative named Donna was very helpful. She was kind and informative and patient with all my questions and she did a wonderful job. I am very happy with the customer service so far thank you.
By Judy
Response from MobileHelp· Jul 15, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Mike made the process of getting a new unit very easy. He was very professional and friendly. Very pleased so far.
By Priscilla
Response from MobileHelp· Jul 15, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!