Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
262 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At MiniLabsters we want to show kids how much fun learning can be, with interactive and educational toys!🔬🌏
MiniLabsters (minilabsters.com) has 262 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 199 reviews with 5 stars · Clear filters
After check out I realized that the order was wrong. I emailed the customer support number and had the order corrected within a hour of emailing the company. I appreciate not having to wait hours or days for a response.
By Laurence B.
I had an order mix up and they were so helpful and quick helping me resolve the issue. Wonderful customer service!!!!
By Michelle W.
I haven’t received my order yet, but I’m already very impressed with their customer service! I didn’t realize until I had already fully checked out that a second miniscope and shipping protection fee had been added by accident. I emailed them and asked if those could be removed before my order shipped and I got a quick response and a refund notification! Thank you Marc for being so quick and helpful :) my son has been asking for a microscope for a while and I’m so excited to get him this for Christmas!
By Jenae P.
Amazing customer service! Very understanding and helpful in every way. I haven't been able to use the microscope as it is a gift. The company is amazing so I should imagine the product is just S good
By Nelli
I received an email to leave a review and that my product had been delivered. I hadn't received the product so looked further in to shipping and it had been delivered to an old address of mine. I messaged right away and had a response within a few hours and a new shipment on the way! Excellent customer service!
By Pam R.
Placed an order a few days ago and decided I needed another one for a relative. Emailed customer service and they were very helpful and timely! Fantastic customer service!
By Meghan Steel H.
I have made a mistake on my order and the trust pilot was so nice on the ball with responding immediately and was on point with the situation truly amazing I greatly appreciated them thank you for helping me
By Lynsey Kyle N.
The customer service here is amazing. I had very unfortunate circumstances happen and needed to change shipping address and Marc worked with me to make that happen so my kid could still get her Christmas present! I'm forever grateful for this small business and team!
By Elizabeth K.
