Great customer service
Great customer service, the support team was able to help with everything I needed help with!
By Minebender
Response from Minehut· Feb 12, 2023
Thank you so much for your feedback!
Monday, November 9, 2026 · Customer reviews of US businesses
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522 reviews
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Minehut is a service providing free Minecraft server hosting. Everyone deserves to have fun on Minecraft, that's why Minehut makes it extremely easy to quickly and easily start up your own Minecraft server without any of the annoying hassles.
Minehut (minehut.com) has 522 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 238 reviews with 5 stars · Clear filters
Great customer service, the support team was able to help with everything I needed help with!
By Minebender
Response from Minehut· Feb 12, 2023
Thank you so much for your feedback!
Fast responses and kind service. All throughout the ticket politeness and empathy. They even mentioned that the team will work on the issue to prevent the problem from happening to others.
By Dennis
Response from Minehut· Jan 9, 2023
Thank you so much for your feedback!
They were quick, polite, and got the job done! :D
By Meshlena
Response from Minehut· Jan 9, 2023
Thank you so much for your feedback!
I had a problem with my server, it didn't start. A friend of mine wrote minehut on twitter and the communication was quick, respectful and helpful. Then I had a few chats via E- Mail with one of the responsible guys. They immediately tried to solv the problem and they did succed! Everything works well as it was before. And also here the communication was nice, polite and good for both sides.
By Vincent F.
Response from Minehut· Dec 29, 2022
Thank you so much for your feedback!
I've been using minehut since late 2019, and i've had a great experience. For a service that's free, it's genuinely really good to mess around with a few friends on minecraft. Today they helped revive a server that got corrupted, because I used an unsupported mod (my fault) and they had a backup saved of the world. Support was really nice, even if my replies were a little late. I reccomend it whole heartedly :)
By Waycic
Response from Minehut· Dec 21, 2022
Thank you so much for your feedback, glad we were able to help!
Bought credits, Changed my mind and asked for refound. Everything was sorted & refounded in less than 2 hours...
By Cappuccino
Response from Minehut· Dec 20, 2022
Thank you for your feedback, happy we were able to help!
Jamie, Lateisha G, and their tech were very nice, quick, and efficient in helping resolve my issue. I'm very pleased.
By Nitrous
Response from Minehut· Dec 19, 2022
Thank you so much for your feedback!
Very quick response, with easy to follow steps. Their solution was very effective for recovering a server world
By selmers
Response from Minehut· Dec 7, 2022
Thank you so much for your feedback!