Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
664 reviews
MinebrickSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are dedicated to documenting you and your loved ones in a fun way. Make your photos less banal and your gifts more creative. We will meet all your gift expectations.Minebrick,since 2022, we have been delivering the best shopping experience for customers around the world. Minebrick direct-to-customer enables Minebrick to create the most unique personalized brick figure gift for all occasions in a very competitive price.We have a professional design team that can meet everyone's customized needs; professional photography equipment to fully demonstrate product features. Personalized gifts are made just for you.
Minebrick (minebrick.com) has 664 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 514 reviews with 5 stars · Clear filters
There was a glitch with my order that made my modifications not go through, and then I passed the 48 hour mark of changes! But I was able to contact support and explain what happened as well as my desired changes, and they let me do it past the deadline, and we're quite nice and accommodating!
By T
I was thoroughly impressed with Cherry and the team's accommodating nature, as they revised my Lego design multiple times to ensure I was satisfied before production. Communication was seamless, with same-day responses to my inquiries. As a repeat customer, I've consistently been more than satisfied with my customised Lego creations. Will continue to be an ongoing customer.
By JANET
Amy L. was helping me with my order. Her communication was very thorough and excellent! The product came out perfect!
By Harshita D.
I have now ordered 8 figures from them, with the last two orders there was some confusion because I choose the wrong selection. They made sure that my order was going to turn out exactly as I wanted before sending it off. I received such great personal attention that I will recommend them to everyone. Not to mention they are super cute.
By Katie
Amy made my experience with this company extra special! She replies really quick with any questions or worry you have, and the design team always aims to bring your visions to life. My overall experience with them is just amazing! Would definitely use them again when we have kids in the future! Thank you so much for my Minebrick product, we love the end result!
By Samantha L.
Customer service was amazing! Sally immediately addressed my problem (wrong item received) and made it right! My daughter now has her wedding song and picture on her fridge and is so in love with it! Highly recommend this company
By LAURA O.
Bought as a gift for my wife. Easy process to approve artwork. Keep in mind they are lego type people and not real! I was impressed with the end result. Some of the directions were tough but got it completed as expected! Wife loves it!!!
By JL P.
Responds to emails in a timely manner. They also sent amazing brick people, thank you
By Cassie M.
