Staff went out of their way to help fix…
Staff went out of their way to help fix a problem. They were friendly and professional and our end product was perfect .
By Sue
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
664 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are dedicated to documenting you and your loved ones in a fun way. Make your photos less banal and your gifts more creative. We will meet all your gift expectations.Minebrick,since 2022, we have been delivering the best shopping experience for customers around the world. Minebrick direct-to-customer enables Minebrick to create the most unique personalized brick figure gift for all occasions in a very competitive price.We have a professional design team that can meet everyone's customized needs; professional photography equipment to fully demonstrate product features. Personalized gifts are made just for you.
Minebrick (minebrick.com) has 664 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 514 reviews with 5 stars · Clear filters
Staff went out of their way to help fix a problem. They were friendly and professional and our end product was perfect .
By Sue
Thank you Lindsay for your fantastic service helping me with my order today . I wasn’t able to find exactly what I was after on the website but after contacting customer service Lindsay has been great in responding to my queries and assisting me to get my order placed. I really appreciate your help and speedy response. Looking forward to the end product and hopefully it meets your service level . Thanks again amanda
By Manda
I ordered 5 months ago, however, due to problems in the mail company (Not MineBrick's fault) the order didnt arrive, Me and CS/@Haley sent eachother 17 mails trying to solve the issue, she responded very kindly and very fast, and helped me alot. I am grateful for the service & the product is amazing !
By eyal U.
this team worked so well with me to perfect my order, and even supported me with care, ease, and efficiency months later when i needed to order a replacement piece! shout out to amy and lindsay - great services and products!
By Mya C.
Great service, very satisfying with quick and responsive customer support!
By Gali
Kind people,fast response to emails,great service!
By Maria
Great, helpfull
By Dakotah M.
They work with you through the entirety of the process to make sure they deliver your vision of the product, ensuring it is perfect, which made it extra special to me because I am using it for a gift. Also, when it said my order was delivered, but was not at my door, they worked with me to help track it down and ensure that it was not missing and that I did in fact track it down and find it!
By Max M.