Great customer service
Haley has been fantastic in keeping me posted and helping with my designs. The process has been easy and I can’t wait to get my first order and also get more for friends and family.
By Lori B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
664 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are dedicated to documenting you and your loved ones in a fun way. Make your photos less banal and your gifts more creative. We will meet all your gift expectations.Minebrick,since 2022, we have been delivering the best shopping experience for customers around the world. Minebrick direct-to-customer enables Minebrick to create the most unique personalized brick figure gift for all occasions in a very competitive price.We have a professional design team that can meet everyone's customized needs; professional photography equipment to fully demonstrate product features. Personalized gifts are made just for you.
Minebrick (minebrick.com) has 664 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 514 reviews with 5 stars · Clear filters
Haley has been fantastic in keeping me posted and helping with my designs. The process has been easy and I can’t wait to get my first order and also get more for friends and family.
By Lori B.
Amazing! Lindsay was very helpful and did everything she could to understand the modifications I wanted. They were very fast to respond and get back to me. The graphic designer is also ABSOLUTELY AMAZING AND TALENTED. I couldn’t have asked for a more detail oriented group of people.
By Happy C.
Excellent experience and their customer service is exceptional. Grateful for their efforts and help. To Fatima, Gene, Skye, thanks for your big help!
By JU
They were very quick and kind in trying to resolve a problem during production.
By Sara
Very responsive to questions, and very helpful throughout the process! I will definitely be ordering more of these in the future, they are great for family and friends!
By Jonny
Cherry was really nice and she really helped me getting my order ready, even with international shipping. Thank you!
By Lily
They are extremely accommodating. Excellent customer service - really going above and beyond to make the product perfect. Couldn't be happier. Also the turn around time for communication is fantastic even through weekend and public holidays
By Cathryn A.
I lost the instructions to assemble the lego and I emailed the company for help. Within an hour I got the instructions to assemble my lego. Cherry was such a great help. Thank you soo much
By Arunodya I.