Responsive customer service
Responsive customer service, unfortunate price increase after already paying.
By Ben
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
475 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MilitaryFares.com helps service members and their families travel farther with simple, affordable airfare. Includes exclusive military-only savings on flights, hotels, and more.
MilitaryFares (militaryfares.com) has 475 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 32 reviews with 3 stars · Clear filters
Responsive customer service, unfortunate price increase after already paying.
By Ben
I like the fact we can use our service discount but dislike is when we get our confirmation time scheduled we’re immediately changed without notification.. this is not the first time this has happened before but we are trying to be patient but the inconvenience of time changes or delays are very frustrating.. please do better in this field especially with the airlines bookings.
By David L.
I didn't appreciate the dismissal from the military fare since I was just a Veteran.
By Kenneth R.
Response from MilitaryFares· May 26, 2026
Dear Customer, Thank you for sharing your feedback. Despite our earlier request, we have not yet received the booking details required to locate your reservation. Without this information, it becomes difficult for us to review the transaction or assist further. We kindly request that you share the relevant booking information so we can investigate the issue and provide appropriate assistance as soon as possible. Regards, MilitaryFares
Have confirmation number from purchase, just not an email stating confirmation.
By Odin
My booking kept getting canceled.
By Donna
The only thing I dislike is the price difference from purchasing tickets on military fares rather than the actual airline website. tickets were more expensive on the military fares website. It’s cheaper to purchase on the actual airline site. But otherwise it was fast and easy to purchase tickets.
By Sayra
The fare was cheaper booking it from airline site.
By Juan
Good options
By Curt S.