Mile AutoReviews of mileauto.com

I was involved with one of their customer and it has been a moth they have not resolve anything , Jeannie been telling me that they don't even pay for storage of my truck , eve though it was their insurared customer fault , They are giving me the run around , But im getting a Lawyer and will sue.

Claims department is the absolute worse and it feels like a con company, since only 3-5 people working there. The adjuster is a ghost who I haven’t been able to talk to since my accident, the claims guy was super rude to me and wouldn’t listen to what I had to say stating that he “doesn’t care” and that “he also worked for AllState” and knows how things “work”, which I’m assuming he doesn’t, since he no longer works there. I have a car insured by AllState and never had any issues with them. Anyhow, I report this man who didn’t help and had no manners and no one did nothing about it. The supervisor also didn’t fix my issue and now isn’t answering calls either. Trash company! They gave me a reservation for a rental that no one can locate and the only car they fully cover was broken down, meaning I would have to pay out of pocket for even a cheap nissan which is preposterous, why do I pay almost $500 a month for an insurance of a 9yo car and they can’t even cover a simple compact car? SCAM!!!!!! Stay away from them, get the well known insurance companies and spare the headache.

Cut off my insurance saying the bank declined my payment but the bank shows no decline. Didn't even notify me before cutting me off. Then say it will be another 7 days before they can get me insured and then what? Cancel me again for another 7 days? No thanks.

What a con. They have "The Fees" that are kinda hidden and not really up front on thier quote. While only driving 530 miles a month, after these fees, that total around $25 I pay the EXACT same amount if I drive unlimited with a major carrior, and get more coverages. Don't waste your time. Its a ripoff.

We had three cars and three drivers insured, and removed one of the cars one month before our renewal. I didn't pay attention, but a couple of months later I discovered they literally doubled our premium on the two existing cars, base rate went from $35 to $65 and per-mile went from $.08 to $.14. I called to ask why and they told me I lost the 'multi-car- discount. OK, but I still have two cars insured, and the bottom-line is it costs me *more* to insure *two* cars than it did to insure *three* cars. Also, my wife was involved in anwhy accident on July 3d and I've been getting the runaround from their adjuster for two months. Not only am I getting the runaround, but he is a miserable person to work with. Very short and snotty, if his job was not specifically to screw customers on behalf of the company, he would never get any other type of customer-facing position anywhere else. Miserable, miserable human being. Plus, you have to send in odometer pictures and then an invoice generates, that always seems to be on a Friday and they automatically charge you two days later which is Sunday. There is no chance to contact them over the weekend of there is a problem. This month they only sent me a link to update the odometer for one car, the other was in the shop. I assumed they only sent me the link because they knew the other one was in the shop. Nope - upon receiving the invoice (Friday morning at 1:01AM, the second car (in the shop) was charged 1,240 miles for a total of $214.05. I had to call and managed to reach someone Friday who adjusted the invoice. Had I not been keeping a hawk-eye on my email that day I would have been charged extra money I was not prepared for, over drafting my account by about $175! Stay away from these crooks, and believe the bad reviews...

They have severe penalties for odometer reading that is a day off. You will pay more money than any other because they count on you not knowing what day it is to make a killing. A $65 bill balloons to $307.45. Went from the cheapest promise to the most expensive insurance that I have ever paid. And I have never had a car insurance claim. Awful.

Trying to file an auto claim accident and they never answer been on hold for almost an hour and can't get through anywhere

stay away from this so called company they will ripp you off, they say you going to be saving money but its quite the opposite,if you cance ylour bank card, and get a new one, they will find the new one and charge you anyway,