Miko Robot USAReviews of miko.ai

I am in disbelief, I had ordered Miko Neo and swap boards on kickstarter a while ago, 6 years to be exact, they still haven't arrived. Squareoff is responsible for the delivery of the boards😡

ordered Miko Neo and Swap boards on kickstarter 6 years ago and they never arrived

Encomendei os teclados Miko Neo e Swap no Kickstarter há 6 anos e eles nunca chegaram. Isso é uma grande frustração!!!!

Am comandat plăcile Miko Neo și Miko Swap pe Kickstarter acum aproape 6 ani și nu au ajuns niciodată. Între timp, Miko a achiziționat Squareoff, deci este direct responsabilă de livrarea acestor produse. Comunicarea a fost slabă, fără soluții clare sau rambursare. O experiență extrem de dezamăgitoare.

Thanks Mohd, Unfortunately we will be unable to connect to resolve the issues with Miko 3 before the grandkids return to Europe tomorrow. As mentioned, we spent hours trying to overcome the issues with the 6-digit codes that would allow us to activate it for our 6-yo grandson, both Xmas day and on the 26th. to say it was frustrating would be an understatement. My guess is your servers were overwhelmed and unable to deal with the number of people that may have purchased your product for gifting to young kids. Both my son-in-laws work in IT and they have up even before I attempted it as well. Too bad, as I suspect he would have enjoyed it immensely. I would wager we are not unlike the experience of other purchasers that no doubt had the same difficulty. I suspect they will not try again from London as their frustration led them to conclude the activation was simply not worth extraordinary effort. As the cEO of a midsize company that has provided remarkable service to our customers for over 77 years , We strive to provide extraordinary service to our customers. Like you, we occasionally fall short and disappoint, despite our best efforts. When this happens we work extraordinarily hard d to rectify the errors to regain their confidence. Hopefully, this disappointment will be a motivator for Miko to do the same, but our disappointment was so frustrating, we will likely move on and discard the Miko. I appreciate your reaching out and wish you greater prosperity in 2026.

I ordered the Miko Neo and Swap keyboards on Kickstarter about 6 years ago, and I have still never received anything. Over all these years there have only been vague promises, constant delays, and almost no meaningful communication. Now the company has been acquired by Squareoff, and that means Squareoff has also taken on the responsibility for these undelivered orders. It is not acceptable to buy a company and then ignore thousands of backers who funded these products from the very beginning. What is most frustrating is not just the extremely long delay, but the silence and lack of a clear position. People who paid deserve at least an honest answer: either deliver the keyboards or refund the money. In its current state, I cannot recommend this company to anyone. My trust is completely gone.

I’m not entirely sure if I’ve ever encountered more inept customer service! I ordered my Miko at the end of November, taking advantage of their 6-10 day delivery policy, with their promise of guaranteed for Xmas. I have chased over the last week for an update on the delivery, I was assured on numerous occasions that the product was on its way. Only to reach Xmas Eve and still no product. On complaint, I was given a quite frankly insulting offer of a month trial of Miko plus. I’ll be sure to tell my presentless son the good news on such a saving.

Ordered 28.11.2025 for Christmas present now is 23.12.2025 still not received. Scammers