Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
210 reviews
Mighty NetworksSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The most popular all-in-one community platform for creators and entrepreneurs. $500M in creator earnings in 2025. On Mighty you can run your community and online courses, content, video, events, memberships, and digital subscriptions together in one place, under your brand, and instantly available on web, iOS, and Android apps.
Mighty Networks (mightynetworks.com) has 210 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 12 reviews with 3 stars · Clear filters
Your customer service has been very challenging to work with. Not enough flexibility with designing. To limited when in comes to groups and courses. My members also find it difficult to navigate. Thank you
By David
I love the platform and Gina’s (CEO) vision. Having said that, I would love it much more if I had a reasonable price for a true white-label option (to full hide MightyNetworks brand presence). On the other hand, some people of the support team are not responsive enough. I have been struggling with some issues and they are just reactive asking questions in a ping-pong dynamic with a total lack of proactivity.
By Pere R.
The response time was very slow. Explanation of the fees was much clearer tha it was originally positioned in the website’s pricing structure. However, The lack of payment options and the heavy fees associated with stripe, mighty networks and conversions, combined, is deterring.
By Francie La F.
In general, it is a good platform with a lot of potential to turn into an incredible space for online communities. I know you are developing the features and make use of the platform becoming easier for people outside the USA. I would like to see an improvement in customer service. Waiting 3 weeks for a response is not good. Also, your team is often not much of a help, when sending us to your videos or articles about the functionality. Sometimes these are not enough and we need someone to work with us on solving an issue. I also dislike how the platform does not give the host access to the members' email addresses. We use Mighty Network as a community platform. We bring people who sign up as members and when we want to have their email address, we have to pay MN the highest subscription available. We already pay to use MN and this should be enough to get contact details of our own contacts. I don't mean a fancy spreadsheet you offer (all nice but not a deal-breaker), just make the email addresses visible in the list of members. You block the access and I think this is not acceptable. Besides, I am pretty sure this also breaches the EU laws which you should respect since you operate in the EU too. Overall a good platform and I have trust in the team behind and your willingness to become better and friendlier for your users.
By Aleksandra
Response from Mighty Networks· Jul 12, 2021
Hi Aleksandra! We are definitely EU/GDPR compliant, since we know we have a global audience. The member email download is available on The Business Plan, as you noted. Our average response time is much lower than 3 weeks (within hours!) we're so sorry about that — something clearly got missed on our end. We'll follow up internally to make sure that doesn't happen again.
