MidwayUSAReviews of midwayusa.com

ordered item and would not fit my boat they wanted 55 dollars for me to return it and 35 dollars for a ups charge and they only charged 20 dollars to ship it too me i will never do business with them again i am very upset about there return policies and avise anyone looking to purchase from them to read the reviews before purchasing i deleted my account

I ordered a FAIR 28 gauge SLX Black Shotgun. The photo was of the Deluxe. When I learned of the mistake I offered to pay the difference. I was told that was not possible and that the photo was RIGHT. Worst gun deal ever!

FOR OVER A YEAR NOW MIDWAY HAS BIDEN-LY INCREASED THEIR PRICES SO THEY ARE NOW ONE OF, IF NOT THE MOST EXPENSIVE PLACE TO BUY, AND THEY WON'T ANSWER WHY. THEY EVEN DROPPED THE FREE SHIPPING OFFERS... SHOP ELSE WHERE...AND THIS REMINDS ME WHO ELSE IS HIGH PRICED THESE BIDEN-DAYS,..YES WAL- MART IS WAY OVER PRICED ON A LOT OF GOODS..I'VE STOPPED SHOPPING THE WALOFCHINA MART IN 1996 AND SAVED A LOT OF MONEY AS WELL NOT BUYING JUNK AND INFERIOR GROCERIES

I have dealt with Midway USA for many years and the experiences have been good and bad over the years but in the recent year their attention to customer care and service has dropped drastically. Apparently, the company has become so large they feel they no longer have to worry about customer care. My most recent order was lost in shipping (10 days) and the shipper (UPS) provided a case number but stated the shipper had to initiate the search. When I contacted Midway with this info they refused to do so until an additional 14 days had passed. SO, I have to wait at least 3 weeks to start the process on my lost package. In the meantime, I had to find and purchase the items elsewhere due to a deadline I had.

I ordered a pair of boots that should fit me. The liners were the wrong size so they didn't fit me. Sent them back and it cost me $17. 00 + $1.25 tax on shipping. What a rip off. I lost $18.25 because someone else made a mistake.

Definitely do not buy ammo from them. I ordered a large amount of .22 LR from them and they did an absolutely terrible job of packaging it. The box they used for shipping was flimsy cardboard, as opposed to heavy duty cardboard that most ammunition sellers use. As if that weren't bad enough, they left tons of space inside the shipping box so the individual boxes of .22 ammo were free to roll around inside. I guess they thought the saran wrap they covered the individual ammo boxes in would keep them closed. Nope. When the package arrived it was ripped open from all of the weight of the ammo sliding around and the UPS guy was freaking out because there was .22 ammo spilling everywhere. When I asked for a refund they refused, saying that I had to show them how many specific cartridges were damaged and they would only issue refunds for those cartridges. As though I have nothing better to do with my time than count and photgraph dents on .22 cartridges and then argue about it with someone over the phone. No refund for all the ammo that got spilled in the UPS truck because of their horrible packaging job! I disputed this with the credit card company and got a refund. In response MidwayUSA banned me as a customer after 20+ years of doing business with them. Oh well.

Absolutely the worst. I placed an online order, received a confirmation from their CEO assuring me of fast shipping and 3 weeks later, no order. After calling found out I was flagged for a “quality review” and they said they couldn’t reach me by phone so cancelled the order. They had the correct number, but lied about calling, I checked messages and missed call log and nothing. Heads up Midway, we dont place orders online to talk on the PHONE! My payment was good, I got a confirmation, no need for a sketchy call. Their chat rep actually accused me of not providing the correct info, even though he quoted my exact phone number when I asked. Run don’t walk away from this company.

these guys suck. I ordered a $1500 product, requested a cancellation and a refund, they agreed VIA EMAIL in writing, then still charged me and sent the product two weeks later. I contacted them, they said to ship it back and they will refund me... what a pain in the ass.