Driver was on time
Driver was on time; drive was smooth; pick-up was easy; bus was fine. Great in every way.
By Stephen C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
314 reviews
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Metropolitan Shuttle is listed under Auto Parts & Wheels in Silver Spring, Maryland.
Metropolitan Shuttle (metropolitanshuttle.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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Driver was on time; drive was smooth; pick-up was easy; bus was fine. Great in every way.
By Stephen C.
Procuring a shuttle for my daughter's wedding was very stressful as many companies were non-responsive and quite pricey. I worked with Elena Tarasova at Metropolitan and she was absolutely fantastic. She was highly responsive, answering all my question quickly and comprehensively. She understood my needs and found me the appropriate service at a reasonable price point. The two buses came exactly when she said they would, delivering our guests on time both to and from the wedding efficiently. With so much planning and coordination involved in a wedding, the experience with Metropolitan, for both me and our guests, was exemplary. I could not be more satisfied!
By David V.
Scott was great to work with to schedule transportation for a two day event. We appreciate his professionalism. Tracy was really good and was flexible in our schedule and the multiple stops for our tour. The shuttles were top notch and perfect for our corporate event.
By C. R.
Driver was on time, friendly and professional.
By Richard and Maureen S.
Great communication, on time, and friendly. Working with Metropolitan Shuttle was an easy and stress free experience on my wedding day.
By Amber P.
Excellent service, friendly prompt drivers who interacted with our wedding guests and made them feel at home!
By Lisa
We used Metropolitan Shuttle for our wedding and the service was great! We originally planned to have the driver make two pickups at the hotel to get guests to the ceremony and one at the end of the night to take guests back to the hotel, but the driver arrived early and provided an extra trip for any guests who didn't want to stay till the end. It's reasonably priced and provided our guests with a safe way to get to and from our wedding so they could enjoy the night fully! Will certainly recommend going forward.
By Customer
Rented a 56 person bus for family reunion to go from Montreal to Burlington to visit family. The driver, François, was great, helped to expedite our border crossings (twice) and got us to the airport in plenty of time for flight.
By Jonathan G.