Driver was excellent and flexible
BJ (our driver) was wonderful and flexible to a few changes that we made to the itinerary.
By Davis P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
314 reviews
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Metropolitan Shuttle is listed under Auto Parts & Wheels in Silver Spring, Maryland.
Metropolitan Shuttle (metropolitanshuttle.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 251 reviews with 5 stars · Clear filters
BJ (our driver) was wonderful and flexible to a few changes that we made to the itinerary.
By Davis P.
The driver was patient and friendly. Most of all he made sure the wedding party arrived at the wedding and then back home safely. The roads were very curvy and dark in the mountains and I appreciated his care.
By Amy C.
Driver was timely, polite and efficient.
By fieldyour_name_AEL
Customer service was excellent communication with excellent transportation was on time very nice driver
By fieldyour_name_
Everything was done professionally and in good order. The driver Sandy was well prepared and got us there and back with no problems. I will not hesitate to recommend this company to whom may ask me.
By JON R.
Great communication, easy booking, friendly.
By Kelsy
Great experience. Alusaine was helpful securing the right size vehicle as our guest list grew, and answered all of our questions quickly. Gave us a lot of confidence. The vehicle was perfect, and our driver, Li, was super friendly and accommodating. This was second time we used Metropolitan Shuttle. Very pleased.
By Keith
courteous drivers
By MODESTE/MARY