Great driver and customer service!
Our driver was friendly, accommodating, and patient. He was enjoyable to ride with during the trip as well. Before booking, customer service was always extremely quick to respond to my many questions.
By Nikki P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
314 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Metropolitan Shuttle is listed under Auto Parts & Wheels in Silver Spring, Maryland.
Metropolitan Shuttle (metropolitanshuttle.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 251 reviews with 5 stars · Clear filters
Our driver was friendly, accommodating, and patient. He was enjoyable to ride with during the trip as well. Before booking, customer service was always extremely quick to respond to my many questions.
By Nikki P.
The bus was in immaculate condition. Our driver Troy was awesome. Overall a great experience.
By gf
Carmen was on time and very friendly to our guest. The coach was clean and comfortable also.
By Kimberly R.
Everything went perfect and smooth. From the office to our great driver Lenny, who made our trip a wonderful Adventure. Would recommend the company very highly. Thanks Terry
By Terry
Driver was great. Friendly, on time and professional.
By James H.
Driver was good. Bus was clean and in good repair.
By fieldyour_name_
We used 3 metropolitan shuttles to bring our wedding party to and from our wedding venue, as well as our guests to and from the hotel. Every shuttle driver was extremely kind, helpful, respectful, and reliable the entire day, making the experience so enjoyable for our guests and us. Elena was also so communicative and helpful leading up to the wedding, helping us stay within our budget and developing a smooth shuttle schedule. We are so grateful we decided to hire them for our favorite day!
By Allie
I submitted a review earlier
By fieldyour_name_