Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
314 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Metropolitan Shuttle is listed under Auto Parts & Wheels in Silver Spring, Maryland.
Metropolitan Shuttle (metropolitanshuttle.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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My sales agent Alusaine was great for starters. Easy to work with and super friendly. Our driver was fantastic, and couldn't have been more professional and friendly. This was my first time chartering a bus myself and I'm so glad I used this company. Highly recommend.
By Susan E.
This is the second year we have used Metropolitan Shuttle to drive our employees to and from our annual Kickoff event. Everyone is pleasant to work with. I was especially grateful for Norbert Thompson (our account executive) for his responsiveness to my inquiries during the bidding process. The drivers were friendly and on time. We felt safe with them driving us.
By Maggie
Highly recommend for large party travel solutions.
By V.M.
