It was a great experience overall
It was a great experience overall. It took a few calls to finally confirm and finalize our event, but all was well in the end.
By Monique S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
314 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Metropolitan Shuttle is listed under Auto Parts & Wheels in Silver Spring, Maryland.
Metropolitan Shuttle (metropolitanshuttle.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 23 reviews with 4 stars · Clear filters
It was a great experience overall. It took a few calls to finally confirm and finalize our event, but all was well in the end.
By Monique S.
We had a great time!
By CKA
Good but just to hot for the kids
By Lucy V.
Scott Mitchell is helped me on my trip at Niagara Falls. A++++++++ He is reliable and fast.
By Kay T.
When initially requested a quote we Started out with a small issue of misinformation but that was quickly rectified. We had great service and a good trip. They were prompt and attentive. Will definitely use them for future trips
By TWade
My only drawback is that they switched drivers on us the day of the trip and our return trip driver was 15 minutes late to pick us up.
By Kristen H.
The process was easy. Booking it was quick. The driver was great.... could of gotten there a little earlier to have time to load. The bus was clean. Just be sure you confirm you are getting the correct bus a few days before!
By Lisa
Overall the trip was great
By SP Mathew - First Church Of C.