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A great day...one tech problem with chargers but driver fixed it pronto. Ask for Mr. Vernon Allen as your driver!
By Jon
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
314 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Metropolitan Shuttle is listed under Auto Parts & Wheels in Silver Spring, Maryland.
Metropolitan Shuttle (metropolitanshuttle.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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A great day...one tech problem with chargers but driver fixed it pronto. Ask for Mr. Vernon Allen as your driver!
By Jon
After having such a horrible experience with a different bus company, it was a pleasure working with Metropolitan. They answered my questions in a time fashion and were absolutely honest with their replies. Being a small non-profit, their rates were reasonable for the size bus we needed. The driver the day off was courteous, professional and on time. I will definitely reserve with them for our future trips. Thank you so much!
By LAWA
No problems; things went smoothly. Great service by driver.
By Jacqueline G.
We enjoyed our experience from the initial telephone inquiry for a quote, booking the trip and luxury charter bus to the travel day itself! Great for our trip for our 34 traveling guests! Will orchestrate future sojourns with Metropolitan Shuttle again!
By Eau Gallie Yacht C.
Metropolitan Shuttle absolutely knocked it out of the park. They were very helpful and everything was exactly how I requested. The drivers were friendly and professional and the buses were top notch. Our group was comfortable and on time at every point of our trip. Thank you for all your help. I would highly recommend their service.
By Logan
The bus is very good and Ernest is very nice.
By Jeff L.
Excellent service and great price. Would use again
By SEAN
Very happy with metropolitan shuttle. They arrived early and driver was very pleasant. He treated our football team with respect. I give him credit for having to ride home with a bus full of sweaty smelly high school football players.
By Kim M.