Great Service
Courteous and professional employees. Customer service is prompt and friendly. Richard Bartera is knowledgeable and has been helpful.
By J.P
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
198 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Metals Edge is a full-service precious metals firm committed to client education and professional service since 2007. We guide investors through every step with discreet support and clear insights into market trends, fundamentals, and global events. Our streamlined catalog of gold, silver, platinum, and palladium products ensures consistent availability and authenticity. Whether you're exploring our services, browsing our products, or need support with an order, we’re here to help—visit our website to learn more.
Metals Edge (metalsedge.com) has 198 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 184 reviews with 5 stars · Clear filters
Courteous and professional employees. Customer service is prompt and friendly. Richard Bartera is knowledgeable and has been helpful.
By J.P
The service made it super easy and was very convenient, always friendly as well. Ryan Derda was very helpful throughout the whole process.
By J.D.
Initial investment I was initially contacted by Jason who explained the TCBG program. With the little knowledge I from previous dealings and interest in precious metals, what he presented fit with that knowledge. He started me with a small investment. I was later contacted by Jim. We had a very interesting initial conversation. He explained a little more of the program and the current situation. Jim's advise, interest in my small account, and actions of the market have earned my trust. The lovely Stephanie is a pleasure to work with in her compliance role.
By Larry R.
Great Customer service with Ryan! Took the time to educate and explain the process to me.
By B. R.
Awesome company to work with. Customer service as demonstrated by Matthew is outstanding.
By BRad J.
Excellent service
By V R.
I am very impressed with the information and knowledge Matthew Kehoe has given me since when I started buying precious metals from him. He has continued to provide me with insights to keep me informed and updated. Very grateful for educating me in this area. Highly recommend him to anyone who wants to buy precious metals.
By L K.
Jim was my hero for helping me to achieve goals talked about and when times were tough for me he gave wonderful advice. I will invest more with Jim in my future.
By Jodee H.