10/10
The Support team helped me instantly and everyone was really nice and friendly. 10/10 experience
By Robert
Response from metafy.gg· May 5, 2026
🫶🏼
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
63 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Metafy is a platform where gamers don’t just get better—they build something of their own.We offer 1:1 sessions with champion-level players, in-depth guides, live events, and paid communities—giving gamers the tools to improve, grow an audience, and earn from something they love.
metafy.gg (metafy.gg) has 63 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 44 reviews with 5 stars · Clear filters
The Support team helped me instantly and everyone was really nice and friendly. 10/10 experience
By Robert
Response from metafy.gg· May 5, 2026
🫶🏼
Their support team have helped me countless times on quite complex issues . Efficient and fast ! Big shout out Ann and Ench . Both of you are amazing !
By Andrew N.
Response from metafy.gg· May 5, 2026
🫶🏼
The support team was so much more helpful and responsive than I was expecting. Much better service than I'm used to receiving online nowadays.
By Mitch B.
I spoke with Ench to resolve an issue I was having and the service was fantastic, really took the time to resolve the issue
By Tristan
Really great support! Fast in replying and helping! 10/10
By Pand
Fast and accurate help from the support team!
By jim M.
Thanks for the amazing customer service I recieved after being hacked and got scammed for like 600 USD because someone got into my account and bought gift cards. Metafy acted so fast and friendly, gave me the refunds the same day and helped me through the crisis to get back my account.
By Andrés C.
Excellent customer service. Very fast, friendly and helpful answers. I got a refund for a paid session that was not re-scheduled on time, no questions asked. I'm very satisfied with the platform and the customer service.
By Manuel R.
Response from metafy.gg· Feb 5, 2026
🫶