Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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4,734 reviews
MeowantSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Meowant! Smart pet products designed to make life easier for you and happier for your cats. Visit our Website Shop Best Seller Contact Us
Meowant (meowant.com) has 4,734 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 697 reviews with 1 star · Clear filters
Do not like this product, the cat poop sticks through the inside of the box
By kimberly
Response from Meowant· Jun 9, 2025
Hi, we're extremely sorry to hear about the issues you've faced with our product. We have sent you email to solve the problem for you, please kindly check it.
Meowant, took my money upon ordering a great mechanical litter box, then Note: only responce I got, said unit is back Ordered 30 to 40 days. I've emailed 4 times over 1.5 weeks with NO responce to get my monies back. Their key board must be broken Contacted BBB Hope they let others know about Meowants no responce clause. Michael O
By Michael O.
Response from Meowant· Jun 9, 2025
Dear customer, we are sorry for the bad experience caused. We will continue to optimize the shipping service to bring better experience to customers! We have responded to every email and have resolved the issues in the email. We are deeply sorry for the inconvenience caused.
Do not buy! It does not do what it claims on their website. It does not contain any odor. It is so bad. I have to change the bag everyday or my apartment smells of cat waste. I emailed directly and was told it was my cats food and their stomach issues. Was told to consult a vet about the smell. my cat eats the same food as when I had a traditional scooping litter box used the same litter and it NEVER smelled. Customer service will not help you, nor transfer you to a manager. I have been trying to get my money back since April 14 and they refuse to issue a return label. Edit to respond to reply. You have not provided any solution that is satisfactory in my email. This item is defective and you as a company refuse to take responsibility and provide customer service to your customers
By Christy C.
Response from Meowant· Jun 6, 2025
Dear customer, we are sorry you are not satisfied with our product. We have provided you with solution in email and also sent you the return address in April.
it doesnt work after setting up
By sonya C.
Response from Meowant· Jun 6, 2025
Hi, we're extremely sorry to hear about the issues you've faced with our product. We have sent you suggestions on how to solve the problem. Please kindly check it.
The deodorizer was so pungent that the cats are traumatized by the Meowant. They avoid the box entirely. Sadly, it has become just an expensive knick knack taking up space. :(
By RA
Response from Meowant· Jun 6, 2025
Hi, we're extremely sorry to hear about the issues you've faced with our product. If your cats don't like the smell of the deodorizer, you can remove it. It's okay to use the cat litter box without our deodorizer.
It worked well initially but now will not complete a cleanng cycle, keeps stopping. I had to remove cylider and had roll on floor to clean clumps out as cats were refusing to sue it and pooping on floor. Did not have time to trouble shoot yet but thinking I may need to send it back
By Kathleen
Response from Meowant· Jun 6, 2025
Hi, we're extremely sorry to hear about the issues you've faced with our product. We have sent you email to solve the problem for you. Please kindly check it.
I did not receive the 2 boxes of litter waste sacks that I was supposed to receive because I took the white unit when I had ordered the gray unit. Instead of refunding me the difference in the cost of the unit I was to receive the 2 boxes of litter waste bags. I did not get them.
By Gail
Response from Meowant· Jun 6, 2025
Dear customer, we are sorry for the inconvenience caused. We were checking with you if you accept we sending you two packs of litter liners instead of refunding you the difference, but we didn't receive any reply from you. We have contacted you through email. Please kindly check it.
Unit doesn’t power on. Sent email with no response
By Chad
Response from Meowant· May 31, 2025
Dear customer, we are sorry for the inconvenience caused. We value the opinion of our customers! We have sent email to you, please get back to us and we want to help you solve your problem, thank you!
