Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,734 reviews
MeowantSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Meowant! Smart pet products designed to make life easier for you and happier for your cats. Visit our Website Shop Best Seller Contact Us
Meowant (meowant.com) has 4,734 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 252 reviews with 3 stars · Clear filters
The sensor seems sensitive and doesn’t always want to work.
By Liz
Response from Meowant· May 22, 2025
Dear customer, we are sorry to hear about the issues you're having with our product. We value the opinion of our customers! We have sent email to you, please get back to us and we want to help you solve the problem, thank you!
This is quite small. I got used to using pretty litter so this smells bad. Pretty litter does not clump so I didn't put it in this box. The box works as it should, but litter tracks outside the box and there is a bad smell.
By kay
Response from Meowant· May 22, 2025
Hi, sorry to hear about the issues you're having with our product. Our litter boxes require clumping litter so that clumping can be sifted into the waste bin. Some of my customers have suggested adding baking soda in addition to the deodorizing gel, which helps!
Cute printing,quick delivery but actual mat is pretty poor quality. Would happily have paid more for a thicker, heavier mat.
By Cathie B.
Response from Meowant· May 22, 2025
Hi, thank you for your review. We value the opinion of our customers! We will contact you through email. Please kindly check it.
Was difficult to put together and to link up to Wi-Fi
By Teresa A.
Response from Meowant· May 14, 2025
Hi, the product is easy to set up. Open the package, tear off the tape, remove the foam, correctly install the drum on the base, put the side cover. Then open the waste bin cover, take out the adapter, plug in and use, no other installation is required. I have sent you instruction on how to connect the wifi by email. Please kindly check it.
So far we like the actual product, but getting it here was a challenge and communication with the company is horrible. We have no number to call, they make you download another app on your phone to track progress, then they said 3-5 business days for delivery and it was 11 business days. The first time I inquired u got an automated response about a bogus May week that apparently staff get off for, then they didn’t bother rushing it the next. When I inquired again and asked for a discount, they gave me a coupon code for bags. Not sure I will use it because the experience wasn’t the greatest. Hopefully the litterbox lasts a bit
By Christina
Response from Meowant· May 14, 2025
Hi, thank you for your review. We are sorry for the delayed response due to holidays. For the stock shotage, your order was shipped later than expected. We have been actively replenishing it. Sorry for all the inconvenience cuased.
seemed like too much plain litter got removed too and also some dirty litter was stuck inside several places that I had to clean out by hand.
By Roberta
Response from Meowant· May 14, 2025
Hi, we are so sorry to hear about the issue you've faced with our product. We value the opinion of our customers! We will contact you through email. Please kindly check it.
My full order did not arrive together. I was informed the shipment had to be split, but have received no further updates on the missing items.
By Lisa
Response from Meowant· May 22, 2025
Hi, thank you for your review. We had notified you it would be overweight if we ship them in one package. Both tracking numbers were sent to you through email. We are really sorry for the inconvenience caused.
The litter cleaner seems to be working with my cats but is to small for the average cat to fit in comfortably. I had a Litter Robot 3 and they had alot of more space. It's too soon to tell if this smart litter box meets my expectations yet.
By Marilyn
Response from Meowant· May 22, 2025
Hi, thank you for letting us know your thoughts. We value the opinion of our customers! We will continue to optimize our products to bring better experience to customers!
