Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,734 reviews
MeowantSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Meowant! Smart pet products designed to make life easier for you and happier for your cats. Visit our Website Shop Best Seller Contact Us
Meowant (meowant.com) has 4,734 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 697 reviews with 1 star · Clear filters
This was too dirty for me.
By Susan
Response from Meowant· Aug 25, 2026
Hi, I am so sorry to hear that the cproduct didn't meet your expectations! We completely understand your disappointment. We have just sent you an email to verify the specific details of the issue. Once we confirm the situation, we will definitely provide you with a reasonable solution. Please kindly check your inbox!
Not received. Still waiting for order!
By Cheryl
Response from Meowant· Aug 25, 2026
Hi, I am so sorry to hear that you haven't received your order yet! I completely understand your frustration. We checked the tracking status and found that the package is currently being returned to us due to an "Incorrect/Insufficient Address." We have just sent you an email to confirm your correct shipping address. Please kindly check your inbox so we can help you solve the problem as soon as possible!
I emailed them multiple times regarding a return. Haven't recieved a response or any confirmation for a whole week excluding weekends. Unprofessional with their lack of communication.
By Catherine S.
Response from Meowant· Aug 25, 2026
Hi, we am so sorry for the delayed response and the frustration this has caused. We sincerely apologize for keeping you waiting. We have just replied to your email with your tracking information. Your package is currently in transit and should be arriving very soon! Please kindly check your inbox. Thank you for your patience, and we are so sorry again for the inconvenience.
I was notified when my product was being shipped and when it was delivered but when I received the cat litter is was hard as a rock and the products expiration date was past the date I received it by 3 months. I was looking forward to trying the product but now I’m unsure if I should try again.
By Margaret
Response from Meowant· Aug 25, 2026
Hi, I am so sorry to hear about your concern! I completely understand why seeing the litter hard as a rock would be disappointing. However, you might not have opened the packaging yet. Our cat litter is vacuum-sealed to maintain freshness, which makes it feel very hard and solid before opening. Once you open the bag and air gets in, it will become loose and fluffy again! Regarding the date, I think you might have misread it. The expiration date is actually 2028/05/21 (not 2026). As you may have noticed, the production date is 2026/05/22, so the expiration date could not possibly be earlier than the production date!
I have sent several messages in returning this litter box sent videos and photos cat does not like it sent them model number purchase date and delivery date. Need a return label to return so I need someone to contact me in regards to returning.
By Donna
Response from Meowant· Aug 24, 2026
Hi, we sincerely apologize for the frustration and the back-and-forth communication. We have sent a reply to your email containing some troubleshooting steps for the litter box. Please kindly check your inbox and try the suggested methods. If the unit still does not work properly after troubleshooting, please reply to our email directly. We will then provide a satisfactory solution for you.
We received our litter box put it together plugged it in no power. Tried multiple outlets never powered on. I reached out sent email and have yet to receive a reply. Definitely not happy with this experience at all.
By Erik M.
Response from Meowant· Aug 21, 2026
Hi, I am so sorry to hear that the litter box didn't power on and that you haven't received a reply! I completely understand how frustrating this experience must be for you. Please check your inbox, as we have replied to your email. Our customer support team is ready to help you troubleshoot the power issue and will make sure to provide you with a satisfactory solution. We are here to help and will get this sorted out for you!
Website states there is a 2 year warranty however my device stopped working after a year and 5 months after over a week of emails with customer service the best they would do is tell me I needed a new base and I would have to purchase it because my device was no longer under warranty.
By April C.
Response from Meowant· Aug 21, 2026
Hi, we sincerely apologize for the frustration and the time it took to resolve this issue. We completely understand why you are upset. We would like to clarify our warranty policy to avoid any confusion. The 2-year warranty applies exclusively to orders placed after April 2026. For orders placed prior to this date, the standard 1-year warranty applies. We are truly sorry if this distinction was not clear enough on our website. If you now place a new order for litter box, your device would definitely be covered by our 2-year warranty. We appreciate your feedback and will work to make our warranty terms clearer on our website.
I received my litter box. There is no power cord with it. I emailed the company today. After reading reviews, I’m a little nervous when their response will come and how long it will take to get it!!!!
By Brendi
Response from Meowant· Aug 20, 2026
Hi, we are sorry for the confusion. The power cord is usually placed inside the waste bin within the drum. However, some customers have also found it tucked away in a compartment inside the cardboard packaging. Could you please double-check these areas? We have already replied to your email with more details. Please check your inbox, and if you still can't find it, just reply to our email and we will sort it out for you immediately!
