MeMDReviews of memd.me

Have used um before had Jenny M as Doc she was great .well last time had nurse practitioner named Shelly Turk had terrible manners. I had to call back several times screwed up everything then tried to refuse antibiotic for a low IGA patient with bronchitis during covid. This women does not belong in that job ,too rough,bad listening skills and weak knowledge.Peace Jeff D.

We used this service for my mother who was having shoulder and neck pain on Thanksgiving. When the doctor contacted us, they called instead of zoomed with us. The doctor was on the phone for maybe 3 minutes. He did not take any history of her issue and asked very few questions. He basically told her to contact her doctor and take some Tylenol. This did nothing to help ease my mother's fears but did quite a bit towards making her never want to use this service again. Terrible

Terrible Several years ago they had quality medical personnel, but something has changed. This time I spoke with a " Doctor" who apparently did not read any of the notes I wrote regarding my symptoms, or my history. He simply asked me what's wrong.. then said, without asking any questions.." I'll prescribe something to fix you up".. I said, " may I ask what you are prescribing" to which he said 'an antihistamine". I asked why, he said," You have allergies". I explained that I DO NOT have allergies, have been tested multiple times, by actual immunologist's... So then he said that he'll prescribe something else. Again, I asked what he was prescribing. He responded with " a steroid". I explained that I was concerned that this was an actual INFECTION, and mentioned that STEROIDS DEPRESS THE IMMUNE SYSTEM ( which you don't want to do when you have an infection). He actually ARGUED WITH ME, telling me that they don't! I find it curious that an alleged DOCTOR doesn't know about immune suppression and steroids. POINT OF FACT: Steroids are used currently to aid severely ill Covid19 patients who are intubated, because they SUPPRESS THE IMMUNE RESPONSE. The immune response is one of the factors that harms the lungs. I told that "doctor" that I was not happy with his service, oddly enough, he gasped like an adolescent clearly flabbergasted that anyone dared to question his questionable care. I then contacted my primary physician, did a video chat and she prescribed the antibiotic I needed, and now I feel much better. Will NOT use MeMd again.

Before I paid I specifically asked if I could be diagnosed and treated for a kidney infection the answer was yes but the doctor I was provided was unable to diagnose and treat me

I spent $65 for a 60 second conversation with the doctor just saying I need to go to the ER. I actually went and they said I didn’t have to come in to the ER. At just over $1 a second I consider that money well spent!

The doctor would not listen to my needs, which was an antibiotic for a sinus infection and bronchitis. I had prior tried to call my PCP for 2 days (he has given me antibiotics for the same symptoms) and was unable to get through, so I tried MeMD and was very disappointed. I continue to have symptoms but my money was spent at MeMD, for which I have asked a refund so I can go to my PCP. I was told it would take 3 days for them to respond, it is now 14 days.

This was a total waste of money. After explaining to the doctor that I felt I had a sinus infection (and describing my symptoms) he went out to lecture me about how no one get sinus infections and I needed to use Afrin. Four days later I was able to talk to a real doctor and get antibiotics. I sure would’ve liked to have had relief four days sooner. I will never use the service again or recommend it to anyone. If there was an option for less than one star I would choose that option.

I used the online portal to request an appointment for a sprained ankle. I was of course looking for an option that allowed me to stay at home and rest since I am in a lot of pain as well as avoid any unnecessary exposure to COVID19. So I quickly received a call back from a provider and she immediately recommends I go to a PCP or Urgent Care. Now my grievance is that I assumed that I would be referred out by the provider but instead I just paid MeMD 65 dollars for a 4 minute I repeat 4 minute "consult" in which I was told to go PCP or Urgent to spend an additional 75 dollars. If there were clearer guidelines or expectations set on what the providers could actually do for me I would have waited until the morning to just go in to Urgent care and spend the one time fee of 75 dollars to get actual care and the X-rays I might need instead of being charged for answering the phone call. I was literally fighting back tears on the phone, the provider said the call was considered medical advice and that I would have to be charged. This has more than doubled my medical expenses for this injury. I feel completely taken advantage of. It further solidifies for me that healthcare is a BUSINESS and MeMD is just that. Do not expect them to do right by you not even in your time of need. I also immediately called the helpline for help only to be told that my request for refund will most likely be denied since the provider spoke to me. And that I will have to wait 48-72 hours for a for sure answer.. when the money has been taken out of my account of course immediately.