Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,118 reviews
MeMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pronounced Me – M – D, we're simplifying how people access healthcare.MeMD provides high-quality, convenient and affordable healthcare on-demand. Using our proprietary technology we connect patients seeking care for minor medial issues or behavioral health concerns with licensed medical providers and therapists for convenient, anytime access to care. Think of it like a high-tech house call!
MeMD (memd.me) has 1,118 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 82 reviews with 1 star · Clear filters
Basically a waste of money. When I called they were not able to help me like I was told that they would and was sent to the doctors office anyways so instead of saving time and money it took me twice as long and I had to pay for MeMD and a doctors visit.
By Selena G.
Charged me $50 for no assistance with my daughters bladder infection. Should have just taken her to dr office & saved the $50
By Jessica
Response from MeMD· Jul 20, 2017
Hi Jessica! We apologize if our service did not meet your expectations, and appreciate you taking the time to share your concerns. Our objective is to provide a top-notch experience while expanding access to quality healthcare. Given the opportunity, we'd like to learn more about what happened. Please email us at [email protected] so that a Manager can look into the details of your daughter's case.
The Dr. Who finally called was very rude. Assumed he knew best without listening to my concerns. I explained past experiences and needed an antibiotic, due to being on vacation for 2 weeks, away from home. I was really sick. He was contradictory. Turns out I had a really bad infection, needed an antibiotic. I am home now, but very dangerous for a person who needed to use this option and was shut down the moment he saw an opportunity to.
By Anthony
Response from MeMD· Jul 20, 2017
Hi Anthony! Thank you for bringing this to our attention. We pride ourselves on providing a great patient experience and are very sorry to hear of your dissatisfaction with your medical provider. Given the opportunity, we would like to learn more details about your case. Please email us at [email protected] so we can further assist you.
TERRIBLE! What a waste of time and money! I don't even think the guy I spoke with was a doctor, no video conference to be able to look at my throat. He basically told me there was nothing he could prescribe for my cough and if my symptoms persist I could go to urgent care! Obviously dummy, I was not wanting to go to urgent care, that's why I'm using this pointless App.
By Leslie
Waste of money, they told me to go to urgent care for something my iPhone app helped me out with
By Brett
Response from MeMD· Jun 22, 2017
Hi Brett! We apologize if our service did not meet your expectations, and appreciate you taking the time to share your concerns. Our goal is to provide a top-notch patient experience while expanding access to quality healthcare. Given the opportunity, we'd like to learn more about what happened. Please email us at [email protected] so that a Manager can look into the details of your case.
never again - I found the "medical" advice to be inappropriate and useless; if I had wanted a guru or yoga instructor I would have gone elsewhere
By Unhappy P.
Response from MeMD· Jun 22, 2017
Hello! Thank you for bringing this to our attention. We pride ourselves on providing a great patient experience and are very sorry to hear of your dissatisfaction with your medical provider. Given the opportunity, we would like to learn more details about your case. Please email us at [email protected] so we can further assist you.
The doctor I spoke with was very rude and obnoxious. We spoke for about 2 minutes and she insisted on prescribing a medication I am allergic to, claiming that the one I know works for me will not be effective, which is false as per Pharm-D and drug books. She still would not change the prescription to the medication that works for me even after many calls by the pharmacy. Obviously, the antibiotic that works for me is not good for her pocket because it's so cheap. I don't have time for this nonsense. I'm submitting a request for refund.
By Mel
Response from MeMD· Jun 6, 2017
Hi Mel! Thank you for bringing this to our attention. We pride ourselves on providing a great patient experience and apologize for the frustrations you experienced with your medical provider. Our goal is to consistently offer the highest level of patient care, and we will share your comments with our Chief Medical Officer to ensure that this is addressed with the provider in question. Given the opportunity, we would like to learn more details about your case. Please email us at [email protected] so we can further assist you.
I got a prescription but it was not for the brand that works best for ME.
By John
Response from MeMD· Jun 6, 2017
Hi John! Thank you for reaching out to us! I'm sorry that the medication that was prescribed was not your brand of choice; our providers typically prescribe generic, rather than brand name, medications in an effort to keep patient costs low. Please contact us at [email protected] so that we can look into the details of your case and determine how we may be able to further assist you.
