MediLogixReviews of medilogix.net

The availability to speak to someone

I highly recommend MediLogix for your medical documentation needs! Working daily in a high-volume medical records environment, using their services has helped me be more productive and to maintain quality records. Their customer service has offered highly skilled, friendly, and professional assistance at every turn. They have definitely exceeded my expectations!

I have to compliment MediLogix for their EXCELLENT customer service. After I wrote my review, Shane Schwulst contacted me the next morning, wanting to know how he could help me with my problem. He forwarded me to Guru Raj who explained to me the steps to correct the issue that I was having. Both gentlemen were polite, professional and patience with me with their explanations. (I am of the IBM Selectric typewriter generation.) I had a good weekend knowing that Shane and Guru have my back. I am looking forward to my new relationship with MediLogix. Their idea of customer service is much better than Scribe's. Thank you Shane, Guru and MediLogix. Renata

I am with Scribe/MediLogix since 2013. They provide efficient, timely, good service. They were Scribe before. I hope they provide the same good quality service after the transition.

They take great care of us!

For a senior physician close to retirement and still using paper charts, this transcription service is a vital part of our medical record creation and retention. The online portal is quite easy for staff to access and use, and we appreciate the ability to review and edit chart notes as needed. The only issue we have is the physician's inability to access the dictation through our landline phone system. It simply will not connect, forcing her to use her cell phone, which has occasionally dropped calls and resulting the need to dictate some notes again.