Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,375 reviews
Medical MegaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
All your medical supplies in one place!Choose Medical Mega for your #1 Ostomy supplies store. Our competitive pricing and committed customer service make shopping with MedicalMega a pleasant experience. Buy Ostomy supplies and Ostomy pouches from all brands, including Convatec and Hollister in stock. All for Very Low Low Pricing.Whether you're a new Ostomy patient or you've had an Ostomy for years, today's Ostomy products are here to help you live your life to its comfort. All of our Ostomy brands, including Convatec and Hollister, will provide you with the confidence that you need to manage your Ostomy and maintain your good health.So go ahead and live your life with MedicalMega, and live it fully.
Medical Mega (medicalmega.com) has 3,375 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 181 reviews with 1 star · Clear filters
Misleading product description and over priced
By Yusri M.
Response from Medical Mega· Nov 14, 2023
Yusri, We are sorry that you weren't satisfied with your experience. We hope to better assist you in the future.
I was a previous reviewer, where I said on their website there was $200 shipping fee to Canada. In previous years it was $39.99, and no UPS shipping fees. Now I tried ordering again due to their new update on their website, the shipping fee on their website indicated $49.99. But when the package arrived at my home in Niagara, I had to pay UPS $150. So basically the shipping fee is still $200. I am no longer ordering from Medical Mega. Canadian customers you should use Canadian companies instead now.
By Sonya R.
Sent wrong item, then only gave 50% refund...
By Ron S.
Response from Medical Mega· Sep 1, 2023
Hi Ron, thank you for making us aware, we apologize that you did not receive the product that you were expecting.
Never received items
By UIRY
Response from Medical Mega· Aug 28, 2023
Hello, we're very sorry to hear about this but thank you for taking the time to make us aware. A representative will be reaching out to get this resolved for you.
I called to say that the item I bought was not sealed correctly and the box was broken. They told me I need to submit a picture. I also think that your prices are too high.
By Guadalupe M.
Response from Medical Mega· Aug 17, 2023
Hi Guadalupe, thank you for taking the time to leave us a rating. I'm sorry we didn't meet your expectations. We strive for a consistent and high-quality experience. Something like this doesn't happen very often so we take it very seriously. Seeing a picture of the product helps us plan ahead and avoid issues like this in the future. Please let us know if we can do anything to help.
Product was no available in quantity ordered was never informed ordered 100 units 12 were sent had to call twice and was told of back order
By Kevin F.
Response from Medical Mega· Jul 28, 2023
Hi Kevin, I'm sorry that you had this type of experience with us. It's unacceptable and not at all to our standards. We will be sure to look into this matter.
I ordered 20 catheters and they sent me one. Total scammers.
By Brandon B.
Response from Medical Mega· Jul 25, 2023
Hi Brandon, we thank you for your response and we are sorry that you didn't receive the product as expected. Our records indicate this has already been addressed with a customer service representative. Please feel free to reach out again if you need further assistance.
Ordered the bariatric crutches for tall person and got the shorter person ones I will never order from or recommend them to anyone
By Joseph B.
Response from Medical Mega· Jul 21, 2023
Hi Joseph, we thank you for your response and we are sorry that you didn't receive the item that you were expecting. Our records indicate this has already been addressed with a customer service representative. Please feel free to reach out again if you need further assistance.
