Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,375 reviews
Medical MegaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
All your medical supplies in one place!Choose Medical Mega for your #1 Ostomy supplies store. Our competitive pricing and committed customer service make shopping with MedicalMega a pleasant experience. Buy Ostomy supplies and Ostomy pouches from all brands, including Convatec and Hollister in stock. All for Very Low Low Pricing.Whether you're a new Ostomy patient or you've had an Ostomy for years, today's Ostomy products are here to help you live your life to its comfort. All of our Ostomy brands, including Convatec and Hollister, will provide you with the confidence that you need to manage your Ostomy and maintain your good health.So go ahead and live your life with MedicalMega, and live it fully.
Medical Mega (medicalmega.com) has 3,375 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 181 reviews with 1 star · Clear filters
Have not received product.
By Maria J.
Response from Medical Mega· Sep 6, 2024
We're sorry to hear about the problem. We checked the tracking of your order, and it looks like the package has been sent back to the sender. One of our team members will get in touch with you to sort this out.
Classic bait and switch. Order one thing then they change the photo of what you order and ship items of lesser value and other than described. Beware!
By Michael J. P.
Response from Medical Mega· Sep 6, 2024
We're sorry that the product didn't meet your expectations. Please don't hesitate to contact us if you have any questions.
This company charges an outrageous amount for shipping. The weight of my order was under two ounces, and the shipping was $9.99!! In addition, it took over a week to receive the product.
By Donald S.
Response from Medical Mega· Sep 6, 2024
We regret that you are feeling this way. Unfortunately, due to continuously rising shipping rates from the carriers, we have had to implement a minimum flat shipping fee. We trust that you understand the necessity for this adjustment.
I need someone to help with my refund.
By Jeanette F.
Response from Medical Mega· Aug 8, 2024
We thank you for your feedback and apologize for the issue you are experiencing. I see that you have been in contact with our representatives to get this issue corrected. It is important to us that you get great service for your medical supply needs so we appreciate you giving us the opportunity to work with you on this.
Waited 10 days for delivery universal fitting doesn’t fit asked for return slip so I could return it and request refund. Still waiting. You requested picture of item sent, made photo available. Still no reply. Sent picture of item to be replaced, still no response. I’m amazed that you would request a review from me considering all that
By Vincent
Response from Medical Mega· Jul 17, 2024
Vincent, we are sorry to hear about your recent experience. We're usually known for our exceptional customer service and regret that we didn't meet those expectations here. We thank you for being in touch with our customer service representatives this week and allowing us the opportunity to correct it for you.
Wrong product sent. They will not exchange it.
By Michael De S.
They sent me the wrong item it's taking so long to return it
By Zakeenah S.
I did not receive the the product pictured on the website
By Michael K.
Response from Medical Mega· Jun 18, 2024
Hi Michael. Thank you for making us aware, I apologize that you did not receive the products that you were expecting. We will look into this matter.
