Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
215 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your choice for mechanic lift and shop equipment. Top brands and free shipping with most products. 0% Financing Available. Call us: 1-877-232-5611
Mechanic Outlet (mechanicoutlet.com) has 215 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 179 reviews with 5 stars · Clear filters
Mechanics Outlet helped me out with getting the garage equipment that I needed. Their communication was excellent and they helped me out with my financing; the whole process was fast and shipped quickly.
By Carl D.
Response from Mechanic Outlet· Mar 1, 2018
Thanks Carl for choosing Mechanic Outlet we enjoyed the process with you as well!!
Very happy with my purchase from them. They were very helpful with any of my questions. 👍
By Todd D.
Response from Mechanic Outlet· Jan 18, 2018
Hi Todd, Can change to a higher rating a one star is the worst review you can leave Thanks Kristi
This is a very professional company and great to work with. Brandan Taylor
By Brandon T.
Response from Mechanic Outlet· Mar 1, 2018
Brandon THANK YOU it was a pleasure doing business with you!! Thnx also for taking time out to leave us a review, we are blessed by our special customers!! Kristi
Hi this is Dennis thank you for the great service if I need another lift I will be calling you first love my lift . thanks
By Dennis S.
Response from Mechanic Outlet· Mar 1, 2018
Dennis It was a pleasure to go through the process and to be a part of your lift purchase!! We appreciate YOU, Thanks for choosing Mechanic Outlet! Kristi
Very very good I would recommend this company to everyone.
By Harold K.
Response from Mechanic Outlet· Mar 1, 2018
Harold, I would recommend YOU also!! Wonderful to do business with you Sir!! Thank you for choosing Mechanic Outlet Kristi
The hoist I ordered was great but I got the wrong instruction for the hoist so when I installed it my spacing between the posts were wrong. Besides having 12 extra holes in my floor and moving the hoist to stay away from the extra holes, try finding 3/4 inch anchor bolts on a Saturday! The costumer service was great though.... I'm happy to say that mechanic outlet went out of their way to make everything better. Whenever I'm looking to buy new equipment my first stop will be with mechanic outlet because of their outstanding service. I want to say thanks to Kristi for helping this problem get resolved quickly!
By Randy R.
Response from Mechanic Outlet· Jan 26, 2018
Yes! The manufacturer changed the lift without giving us notice or any UPDATED information such as install manuals prior to that change and it cost the customer time and $ to get the lift installed. The manufacturer would not cover the cost for our customer's anchors bolts, and did not even apologize for the inconvenience this caused. Mechanic Outlet covered the cost for the Manufacturer's lack. This Brand is being removed from our website. Far too many issues lately.
Based on the in-office info gathering, price quote, and ordering...great service. Hopefully, the delivery and installation go as smoothly.
By Ronald C.
Response from Mechanic Outlet· Mar 1, 2018
Ronald, Thank you for choosing Mechanic Outlet!! Thanks for taking the time to give us a review~ We handle your warranty if you need help give us a call!
Great price, excellent product, quick delivery, perfect customer service.
By Jamie S.
Response from Mechanic Outlet· Mar 1, 2018
Jamie, Thank You so much for choosing Mechanic Outlet~ We appreciate you and thnx for taking the time to give us a review!!
