Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 9,200 reviews with 5 stars · Clear filters
Surprisingly, the doctor who contacted me asked all of the right questions, and took as much time with me as a doctor would if I were to go in person.
By GH
Response from MDLIVE· Mar 6, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Fast service. Quick session. Got the medication I needed quickly.
By Cheryl O.
Response from MDLIVE· Mar 6, 2020
Hi Cheryl, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Very prompt when called by the doctor.
By Teresa N.
Response from MDLIVE· Mar 6, 2020
Hi Teresa, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Love It Wish I would have knew about it sooner!
By Patrice J.
Response from MDLIVE· Mar 6, 2020
Hi Patrice, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Saw a psychiatrist and regular MD the psychiatrist was awesome but both were very real and down to earth. Love it
By Kol M.
Response from MDLIVE· Nov 15, 2019
Thank you for contacting us and providing the positive feedback, Kol. We are glad the MDLIVE service has been made available to you and you were able to use it in a time of need.
I had a medical emergency this morning and needed to use this service. This was my first experience with it and I LOVE IT!!! I will definitely use it again in the future. My emergency was a dental abscess - the left side of my face is very swollen and I have trouble talking. I needed customer service to help me because my insurance plans changed and I didn't realize I needed to create a new account under the new insurance. The man I spoke to was extremely helpful. He was patient while listening to me speak slowly so my words could be understood (again, swollen mouth so talking clearly was a challenge). My phone kept dropping the call and each time he called me back immediately, confirming all my details each time to confirm that it was me he was speaking with. I received a call from a doctor in less than 2 minutes from talking to the customer service agent. The doctor was very nice and seemed genuinely concerned about me. I appreciate how quick this service works and how fast the doctor sent my prescriptions to the pharmacy. This entire process, start to finish with the customer service agent and the doctor took about 10 minutes or less. I'm sure it would have been even less if I didn't change insurance. When you're feeling lousy and need a doctor, you don't want to wait around for a call back or sit in the urgent care. You want immediate care from someone that truly wants to help you and that's exactly what I received. I highly recommend this service!!
By Danielle
Response from MDLIVE· Oct 4, 2019
Hi Danielle, We appreciate you taking the time to post your feedback! It pleases us to know you had a great experience and we look forward to serving you again in the future!
amazing experience
By VIVIANA B.
Response from MDLIVE· Mar 6, 2020
Hi Viviana, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Very helpful and convenient.
By Tari S.
Response from MDLIVE· Mar 6, 2020
Hi Tari, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
