Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 9,200 reviews with 5 stars · Clear filters
Professional, caring and immediate service.
By Dena
Response from MDLIVE· Feb 20, 2020
Hi Dena, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Service is very convenient, connection with live MD within 5 - 15 minutes when you speak with a very friendly and courteous phone operator. MD listens to your diagnoses and other concerns about your health, before recommending needed Rx that is sent to your pharmacy. Can view your consultation and recommendations on what you can do for your symptoms online within a couple of days.
By Karen Q.
Response from MDLIVE· Feb 20, 2020
Hi Karen, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
This was my first time in using MDLive, and all I can say is THANK YOU!!!!!, ALL GOOD, I was out of town for 1 week for company training, and came down with Flu like symptoms, and my wife said maybe you should call MDLive. I said yes this would be the time, and so I called them, after calling in to set things up, a Doctor called me back in what I would say 2 minutes, unreal! He ask me questions, symptoms...etc, and then prescribe me some medicine, low dose antibiotics, Went out the hotel to a Walgreen about a mile away, and my medicine was there waiting, starting feeling better the next day after taking my prescription. All I can say is WOW, I tell everyone about MDLive. Thank You again to all at MDLive.
By Mark B.
Response from MDLIVE· Feb 20, 2020
Hi Mark, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Great care, quick and accurate diagnosis, prescription was called in effortlessly
By Doug
Response from MDLIVE· Feb 20, 2020
Hi Doug, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
This is the best service ever! I always get an appointment quickly and the provider is caring, understanding and super helpful. It it weren't for this service I would need to delay my care.
By nv0315
Response from MDLIVE· Feb 20, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I truly appreciated the representative that helped me when I called for an appointment. She was knowledgeable and patient. The doctor that called me back made me feel comfortable when I explained my situation. I will definitely use it again.
By Frances H.
Response from MDLIVE· Feb 20, 2020
Hi Frances, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I loved the convenience of not having to leave the house to sit in a waiting room. I loved the ease of payment. I just loved everything about the experience!
By Shante F.
Response from MDLIVE· Feb 20, 2020
Hi Shante, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I love the convenience of MDLIVE! When I have a simple medical problem I can make a phone request to talk with a doctor and I get a phone call back in 15 minutes. The doctors are kind and compassionate. I’m able to pick up a prescription within hours. Thank you for providing this service for free.
By REBECCA O.
Response from MDLIVE· Feb 20, 2020
Hi Rebecca, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
