Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 9,200 reviews with 5 stars · Clear filters
So easy and fast. No hassle when you are not feeling good and need to get help fast.
By Regina H.
Response from MDLIVE· May 15, 2021
Thanks for your review, Regina! We're glad we were able to help you get the care you needed from the comfort and safety of your home.
I think MDLive is very convenient and time saving. Also, did not have to miss any time from work. My appointment was fast, not to mention the professionalism of the doctor.
By Gayle D.
Response from MDLIVE· May 15, 2021
Thanks for your review, Gayle! We're glad we were able to help you get the care you needed from the comfort and safety of your home.
Doctor was a great listener. Helped identify and treat my ailment. :)
By cmhepner
Response from MDLIVE· May 15, 2021
Thanks for your review! We're glad we were able to help you get the care you needed from the comfort and safety of your home.
Very very fast response and call from doctor!
By Kalaco
Response from MDLIVE· May 15, 2021
Thanks for your review Kalaco! We're glad we were able to help you get the care you needed from the comfort and safety of your home.
The doctor is professional, understanding to my situation, responds very well
By elizabeth R.
Response from MDLIVE· May 15, 2021
Thanks for your review, Elizabeth! We're glad we were able to help you get the care you needed from the comfort and safety of your home.
Quick easy way to get the care I need
By JENNIFER V.
Response from MDLIVE· May 15, 2021
Thanks for your review, Jennifer! We're glad we were able to help you get the care you needed from the comfort and safety of your home.
Dr. Kaplan is wonderful. He listened. He double-checked my information. He made sure there would be no medication interactions. He even gave a couple of tips to reduce the possibility of the situation happening again. Overall, a very pleasant experience. The MDLIVE site was easy to understand and the account set-up process was not too difficult to navigate. I highly recommend this site and Dr. Kaplan. Raymond Elliott Assistant Professor of Reading and Education
By Raymond E.
Response from MDLIVE· May 15, 2021
Thanks for your review, Raymond! We're glad we were able to help you get the care you needed from the comfort and safety of your home.
Excellent care and service. Hardly any wait time. So much better than a trip to the doctors office which takes several hours. I highly recommend MDLive.
By Deborah H.
Response from MDLIVE· May 15, 2021
Thanks for your review, Deborah! We're glad we were able to help you get the care you needed from the comfort and safety of your home.
