Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 755 reviews with 4 stars · Clear filters
I enjoyed the convenience of using MD live because I was very sick and did not even leave my house to be treated by the doctor. For some reason the video visit did not work but within 5 to 10 minutes a doctor called me and everything was handled over the phone. Thank you
By CORRIE K.
Response from MDLIVE· May 15, 2019
Hi Corrie, we appreciate your feedback and thank you for being a valued member
I have used MDLive in the past when I had a sinus infection and had no issues, received medication and all done. I will never use MDLive again if I have a red sore throat, weezing, and heavy chest symptoms...the Dr who looked at a picture of my throat and listened to all other symptoms said it was a severe common cold. Wait 3 days and go to urgent care or primary if not better or worse...Two days later I was the same and went to primary care and I had bronchitis and a sinus infection. Nothing is perfect but I definitely wasted 40 if I was going to end up at primary care Dr.
By Nicole F.
Response from MDLIVE· May 21, 2019
Hi Nicole, we appreciate your feedback and thank you for being a valued member.
Since this is part of my secondary coverage {definitely not part of Medicare/Social Security} I was very impressed with the response and assistance provided me at a time I was unable to contact my primary care doctor.
By Lynda G.
Response from MDLIVE· May 21, 2019
Hi Lynda, we appreciate your feedback and thank you for being a valued member.
The doctor I spoke to was great. She definitely helped me get the medicine I needed.
By Kelcey S.
Response from MDLIVE· May 21, 2019
Hi Kelcey, we appreciate you taking the time to post your feedback! Glad to learn that you had a great experience and we look forward to serving you again in the future.
I LOVE USING MD LIVE!!
By KATHY B.
Response from MDLIVE· May 15, 2019
Hi Kathy, we appreciate your feedback and thank you for being a valued member.
Loved the first time ,
By Dr.Muzaffar
Response from MDLIVE· May 15, 2019
Hi Dr. Muzaffar, we appreciate you taking the time to post your feedback! Glad to learn that you had a great experience and we look forward to serving you again in the future.
The best thing to do is just go see a doctor so you can get the meds you need basically they will just suggest you take it easy take maybe so over the counter meds I think they are afraid to give meds without seeing you in person. Understandable but I don’t need to pay someone to tell me to take over the counter meds. I told the doc so what your telling me is to suck it up and get over it. He didn’t comment.
By Mark
Response from MDLIVE· May 15, 2019
Hi Mark, we appreciate you taking the time to post your feedback.
This treatment option is covered by my insurance. It’s great to be able to talk with a dr without having to go to the clinic when not feeling well.
By LW
Response from MDLIVE· May 15, 2019
Hello, we appreciate you taking the time to post your feedback!
