Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 9,200 reviews with 5 stars · Clear filters
Very helpful, understanding and timely response.
By MARIANN T.
Response from MDLIVE· Jan 13, 2020
Thank you for the positive feedback, Mariann! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I had been feeling ill for a few days but I’m Christmas Eve every time I swallowed it felt like glass shards. Knowing there was no chance of seeing my PCP the next day, urgent care being expensive and idk if I could find one open at 9pm on a holiday, and it was not severe enough for emergency room I remembered my company offering MDLIVE. Downloaded app at 9:00pm Registered and had appointment set by 9:06pm Doctor called me at 9:30pm VERY kind and knowledgeable doctor. Had my scripts sent to CVS in an hour. I was able to enjoy the Holiday because of this service and the doctor. Will be using as a much as possible from here on out.
By Rachel M.
Response from MDLIVE· Jan 13, 2020
Thank you for the positive feedback, Rachel! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
As a first time user, I didn't know what to expect. I was able to get place a request for a consult, receive a call back from a doctor and get my prescription all within about 2 hours. It would have taken me that long or more to get in to see a doctor, plus the additional co-pay. Instead, a quick conversation on my symptoms all from the comfort of my home. I was pleasantly surprised by the whole experience.
By CALVIN M.
Response from MDLIVE· Jan 30, 2020
Hi Calvin, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
I've had several sessions with Marjan Baradar and I can't say enough about how great the experience has been. This format works great for me because I live in a very remote area and the closest providers are a mountain pass away!
By Kb
Response from MDLIVE· Jan 30, 2020
Hi there, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Can’t say enough good things about my experience. I entered my symptoms at 4:30 AM and received a call from the doctor. He diagnosed my pink eye as well as my bacterial infection and I picked up my antibiotics an hour after I downloaded the app at my local CVS which the app allowed me to designate. The local urgent care misdiagnosed me and I am now healing thanks to those antibiotics and the doctor. Anyone leaving bad reviews I truly question their motive or honesty
By Aaron
Response from MDLIVE· Jan 30, 2020
Hi Aaron, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
I used this service for the first time and couldn’t believe the quick response and service. I would definitely recommend. Great timesaver and knowledgeable and kind physician.
By Melissa P.
Response from MDLIVE· Jan 30, 2020
Hi Melissa, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Best feature BCBS come up with.Love this quick and easy to use this service.
By Kalpesh P.
Response from MDLIVE· Jan 30, 2020
Hi Kalpesh, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
I submitted my symptoms on the app and within 30 minutes I received a call back. A prescription was sent to the pharmacy. It was a smooth transaction.
By EDELMIRA R.
Response from MDLIVE· Jan 30, 2020
Hi Edelmira, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
