MDLIVEReviews of mdlive.com

I won't even think of trying MD Live again. Unhelpful is the norm with them. This third and final time I scheduled an appointment with Adewumi Adebomojo, which he proceeds to cancel the morning before appointment but sending me message stating that I need to schedule with a different doctor.

I just received a few bills from MD live. They were totally around 550.00. For therapy and they said I was not approved for services because I didn’t get a referral. I called my insurance group and they said that a lot of these charges were from 2025 and they were dated back six months. When I told them there wasn’t any charges , there was no cost last year , they at first disagreed , then figured out I never needed a referral either. They’ve made so many mistakes and this time they billed my paperwork to the wrong company. Please don’t use them . This is the second time I’ve had this problem and many others. I’m suppose to be helping my mental health through them , not losing sleep and on the phone for hours. They always give wrong information.

I placed an order for a subscription on April 2nd, and subsequently canceled it five minutes later upon discovering the cost of $250. Despite my immediate cancellation, I experienced a three-day delay in receiving a resolution. I was then informed via email that a refund could not be processed due to the prescription having already been dispatched to the pharmacy. I made multiple attempts to cancel the prescription. I believe this company's practices are fraudulent.

Worst experience with MD live over two days. I had a jaw pain and tried to connect to doctor, first they gave me a doctor which is not licensed to work inRhode Island. After that 4 times I tried ASAP apppointment. Wait time is more than2 hours every time and i cancelled it all togther. Not going to me back to MDlive ever. Wish there is -5 start not even 0.

Took me over 2 hours on the phone to register myself and my husband on this platform. Then when I finally got an appointment the doctor said MDLive does not allow for prescribing HRT (meds I’ve been on for a year). Ridiculous waste of time.

If there were negative -0 scores, I would give one. This is a company hidden behind a firewall so impenetrable that once you finally get a live person, you have gnawed your arm off from frustration. Then they are no better than a chatbot & should report to the Dept. Of Redundancy Dept. They just recite the same stuff. These people should not be allowed to ever administer any medical services. They are the Darth Vader of telehealth. They control you, the patient is just a wallet. They don’t care remotely about your health. Speechless to the point where I can’t explain it anymore. I’ve been on the phone withCigna & MD Live for 4 days. Even involved my HR / personnel dept & still do not have my life-dependent Blood pressure meds. If they make a mistake, they intend for you to rectify it. They shut you down. Whoever heard of a medical service provider who can’t call their network doctor to request the refill the inept doctor failed to submit after she adamantly said she had. Guess who’s paying for it. If I die of a stroke due to their negligence, it will just be a little blip on the radar. THEY DONT CARE

Very straightforward symptoms with 2 week duration. Prescribed cough medicine and told I would feel better in 3 weeks. Called the next morning reporting worsening symptoms and got zero help. Went to urgent care and required a chest X-ray, breathing treatment, Z-pack and Prednisone. Already feeling better after only 6 hours. Don't waste your time or money here.

Don’t waste your time. I wish I had read reviews before attempting to seek care through this platform. I filled out the questionnaire and it stated it would take about an hour for it to be reviewed in order to receive treatment plan. It was submitted at 7:09 pm and at 7:10 pm I had the consultation summary. There is no way the “Dr” reviewed my answers that quickly. The treatment plan was exactly what I had stated had not worked in the questionnaire. I specified that I have had sinus infections all my life and am aware of when it’s that instead of my normal allergies (that I regularly take medicine for). I called in to speak to someone and they had a nurse call me back. The nurse stated I have to suffer with my symptoms for 7-10 days in order for them to prescribe anything. I told her that’s ridiculous. Azithromycin is not a controlled substance and there’s no reason whatsoever that they should not be able to prescribe based on the symptoms I am experiencing. Do not waste your time or money.