Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 9,200 reviews with 5 stars · Clear filters
The process worked well. Appointment time was met and a diagnosis was explained.
By Greg H.
Response from MDLIVE· Jan 30, 2020
Hi Greg, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
2nd time using great service. Wait was longer but it was a holiday. Convenient to use.
By Sylvia V.
Response from MDLIVE· Jan 30, 2020
Hi Sylvia, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
I really enjoyed the convenience of a virtual visit. I was sick at work and didn’t have time to go see my doctor. The MD called me an hour after I made an appt. He was very courteous and prescribed me some antibiotics. I got well thanks to him. I’m so glad this service is available through my insurance.
By MALINDA V.
Response from MDLIVE· Jan 30, 2020
Hi Malinda, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Love having the option of MD live when I can’t make it to the dr or urgent care. I had the flu and could hardly move, but I was able to get the medicine from the md live dr sent to my pharmacy. It saved me a trip and money!
By Maria A.
Response from MDLIVE· Jan 30, 2020
Hi Maria, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Was able to Express myself and get clarity on a few things
By Mary K.
Response from MDLIVE· Jan 30, 2020
Hi Mary, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Easy medical care while on vacation. While I was out of state for 10 days, I became very sick. My husband contacted the number on his employee health insurance card and the representative explained that MD Live might be a good option for us. Turned out, it was just what I needed. I received a prompt phone call from a physician who diagnosed me with acute sinusitis. I was prescribed an antibiotic. I started to recover slowly but after feeling like I wasn't rebounding the way I should, I went to a prompt care center, received IV fluids, and found out I had an ear infection, as well. There is no replacement for a personal office visit, but MD Live helped me when I felt I had no other option.
By LORI W.
Response from MDLIVE· Jan 30, 2020
Hi Lori, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Have used the service twice now... once for myself and once for y daughter. I have been really impressed with the timeliness of service and the quality of care. Highly recommend!!!
By CHRISTINA B.
Response from MDLIVE· Jan 30, 2020
Hi Christina, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
To not have to go into the doctor when I'm running a temperature and I know I'm infectious is priceless. I was able to get the care I needed and was on the mend quickly.
By JENNIFER N.
Response from MDLIVE· Jan 30, 2020
Hi Jennifer, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
