Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 9,200 reviews with 5 stars · Clear filters
Great customer service!
By Karen U.
Response from MDLIVE· Jan 22, 2020
Thank you for the positive feedback, Karen. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Very convenient
By Josh H.
Response from MDLIVE· Jan 22, 2020
Thank you for the positive feedback, Josh. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Received a quick return call with good information and medicine to help me feel better!
By Jennifer S.
Response from MDLIVE· Jan 22, 2020
Thank you for the positive feedback, Jennifer. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
My Dr. was very curious, polite & attentive. I didn't feel rushed or like I wasn't important.
By Gerri W.
Response from MDLIVE· Jan 22, 2020
Thank you for the positive feedback, Gerri. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Great experience. Very helpful.
By TRAVIS C.
Response from MDLIVE· Jan 22, 2020
Thank you for the positive feedback, Travis. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
The wait time was very poor for an online service but shorter than if I went to the Dr's office. The Dr. I spoke with was through and professional.
By DARRYL D.
Response from MDLIVE· Jan 22, 2020
Thank you for the positive feedback, Darryl. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future! Due to this year's cold and flu season, we are experiencing heavy traffic and are currently investigating longer wait times for calls. We're sorry that this has negatively affected you, and we continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more feedback on your experience, please contact our customer service number at (800) 400-6354.
It was great just to call and get the help I needed.
By Kim
Response from MDLIVE· Jan 30, 2020
Hi Kim, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Very convenient! No waiting or getting frustrated to try and get an appointment. By the time I finished speaking with the doctor and changed clothes, my prescription was ready for pickup. I was able to take my medication, rest and concentrate on getting better.
By Patricia C.
Response from MDLIVE· Jan 30, 2020
Hi Patricia, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
