Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 9,200 reviews with 5 stars · Clear filters
It took a little time to receive a call (2-3 hours) but it was still way better than heading to the doctor for the simple diagnosis of Pink Eye. It saved me so much time and trouble. The doctor I spoke with was amazing. I highly recommend and love this app!
By Sarah W.
Response from MDLIVE· Jan 30, 2020
Hi Sarah, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Great care even in the middle of the night.
By Jennifer P.
Response from MDLIVE· Jan 22, 2020
Thank you for the positive feedback, Jennifer. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Once I was on the phone with the Dr. Lee, he quickly diagnosed and the prescription helped me get past the cold.
By Mark M.
Response from MDLIVE· Jan 22, 2020
Thank you for the positive feedback, Mark. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Screening person and doctor were, patient, professional and thorough.
By murray-williams
Response from MDLIVE· Jan 22, 2020
Thank you for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
The process was easy, and the MD called me back within an hour- Very convenient and quick. I use often when I don’t have time to sit in my regular MD office for minor illness issues.
By Ambra M.
Response from MDLIVE· Jan 22, 2020
Thank you for the positive feedback, Ambra. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Excellent service
By LEDORA Y.
Response from MDLIVE· Jan 22, 2020
Thank you for the positive feedback, Ledora. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
I was so impressed with the ease of getting setup and then things actually working as was described. I met with the doctor who was attentive and within 20 minutes of logging on my visit was completed. It saved me hours of time, and not having to get out of the house when I felt so bad that I couldn't go to work.
By Rhonda E.
Response from MDLIVE· Jan 22, 2020
Thank you for the positive feedback, Rhonda. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
The MD was very caring, compassionate and explained her diagnosis very clearly - 5 star service. However, everything I read before scheduling an appointment indicated you would speak with a MD within an hour... this was not my experience, I waited 3 hours!
By LORI
Response from MDLIVE· Jan 22, 2020
Thank you for the positive feedback, Lori. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
