Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 755 reviews with 4 stars · Clear filters
Fast easy medicine, sinus infection easily treatable, will use this service again. I hate dragging my kids into the drs office for hours to wait so this service is awesome. I Could barely understand the dr tho
By Mom of 4.
Response from MDLIVE· May 13, 2019
Hello, we appreciate your feedback and thank you for being a valued member.
The system was user friendly.
By Joyce A.
Response from MDLIVE· May 13, 2019
Hi Joyce, glad to hear. Thanks for being a valued customer.
I have used MDLive three times. Each time, I was able to get a quick appointment, decide if I wanted a call or video chat, and was able to share a picture when necessary. While I receive messages from the physicians I talk with in the message center, I never receive a response when I send them questions. I understand that they tell you to follow up with your PCP, but if it's related to your initial discussion, it would be nice to talk with the person who prescribed medication, plan of care, etc.
By Ellen S.
Response from MDLIVE· May 13, 2019
Hi Ellen, thanks for your feedback. We've noted your suggestion and have submitted it to our corporate team.
The process was quick, thorough, and very helpful
By ARLENE J R.
Response from MDLIVE· May 13, 2019
Hi Arlene, We appreciate your feedback and thank you for being a valued member.
quick and easy. had some antibiotics within an hour. unfortunately they did nothing as the diagnosis was wrong and I ended up going to a local doctor a week later who prescribed a different medicine that cleared things up.
By tht
Response from MDLIVE· May 13, 2019
Hello, thanks for sharing your feedback. If you'd like to discuss your experience further, please contact MDLIVE customer service. Hope you’re feeling better.
It was nice to not have to leave work to go to the Dr's to get a prescription, just do it right from your desk.
By Lori G.
Response from MDLIVE· May 13, 2019
Hi Lori, we appreciate your feedback and thank you for being a valued member.
Was satisfied with all of the Doctors except the last one. They all precribed Antibiotics I had Acute Bronchitis from Noember 2018 to end of December. I followed up with my regular doctor
By Mark D.
Response from MDLIVE· May 13, 2019
Hi Mark, thanks for sharing your feedback. If you want to discuss your experience further, please contact our customer service. Hope you're feeling better.
Good quality!
By NIKIE
Response from MDLIVE· May 13, 2019
Hi Nikie, we appreciate your feedback and thank you for being a valued member.
