Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 755 reviews with 4 stars · Clear filters
My doctor was kind and thorough. My only complaint was that I could not see him. He could see me, and our audio was good. Neither of us could figure out why I could not see him.
By Lori
Response from MDLIVE· May 15, 2021
Hi Lori, thanks for your feedback. If you encounter any technical issues again in the future, please give us a call at 1-888-632-2738 and we'll be glad to help.
All was great but for some reason it kept saying video not authorized.
By Noah Detres R.
Response from MDLIVE· May 15, 2021
Hi Noah, thanks for your feedback! If you experience any technical issues in the future, please give us a call at 1-888-632-2738 and we'll be glad to help you out.
Happy with the service thus far...thank you!
By Anthony P.
Response from MDLIVE· May 15, 2021
Thanks for your feedback, Anthony!
Both doctors I've seen have been very friendly and professional. The only issue I have with the site is how difficult it can be to get a regular appt schedule because it seems that they're all busy, which is understandable during the pandemic.
By JJ
Response from MDLIVE· May 7, 2021
Thanks for the positive review!
There was no follow up appointment set.
By Kevin S.
Response from MDLIVE· May 7, 2021
Hi Kevin, we're sorry to hear that you were not able to set a follow-up appointment. If we can help resolve this issue, please give us a call at 1-888-632-2738 or email us at [email protected].
None at this point...
By Teo
Response from MDLIVE· May 7, 2021
Thanks for your feedback. If there's anything else we can help you with, please give us a call at 1-888-632-2738 or email us at [email protected].
Friendly and prompt service. However, due to the condition and my history of adverse reactions to tick bites I felt a longer regiment of antibiotics would have been better.
By THEODORE S.
Response from MDLIVE· May 7, 2021
Thanks for your feedback, Theodore! We're sorry to hear that the medication you were prescribed did not help alleviate your symptoms. If we can help you with this issue or anything else, please give us a call at 1-888-632-2738 or email us at [email protected].
The is an amazing perk with my benefits. Quick, easy, and efficient. However the cough medicine I was prescribed did absolutely nothing to help my cough so that was disappointing. I haven’t noticed much with the steroids either but I haven’t finished them so I have hope.
By Meg
Response from MDLIVE· May 7, 2021
Thanks for your feedback, Meg! We're sorry to hear that the medication you were prescribed did not help alleviate your symptoms. If we can help you with this issue or anything else, please give us a call at 1-888-632-2738 or email us at [email protected].
