Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 755 reviews with 4 stars · Clear filters
The only advice I got was to go to the ER; however, that what I needed to do and I knew that before I called. So, in retrospect I wish I had just kept my $30 and gone to the ER without calling!
By Barbara A.
Response from MDLIVE· Mar 6, 2020
Hi Barbara, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Prompt call back but the nose spray prescribed was not for the drainage down the back of my throat. Just the opposite per the paperwork with the medicine. It stated it was for a runny nose and my nose was not running at all.
By Deborah F.
Response from MDLIVE· Mar 6, 2020
Hi Deborah, we're sorry your prescription from your MDLIVE consultation was not effective for your symptoms. If you would like to provide us with more feedback on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
The website make it very easy to sign up. They do want to know all of your medical background so get together the same things you would to see a doctor for the first time. Plus all curant vitals. The doctor was very easy to talk to. My problem was complicated. The doctor was very nice and told me who I needed to see. I will call MDLIVE in the future. All of my info. will be there the next time that I need them.
By ERMA M.
Response from MDLIVE· Mar 6, 2020
Hi Erma, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I am happy with my process very quick
By Melissa C.
Response from MDLIVE· Mar 6, 2020
Hi Melissa, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The doctor was correct in ordering the antibiotics for my cough and cold. He did warn me about the steroids could "wire you" and it was ok to stop them on the first day. I think I would have liked a little more of asking about the progression of the cold and his reasoning on his course of action since it was a phone conversation. I did get better and am satisfied with this service. It is nice not being worn out going to the doctor's office when you are already tired.
By Barbara H.
Response from MDLIVE· Mar 6, 2020
Hi Barbara, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The speed of getting to talk to a Dr. for an Rx refill was great. The visit wasn't too long and my Rx was called in right away. Really enjoyed the process. The only complaint I have really is that the Dr. kept coughing into the phone with no apologies, which was pretty annoying.
By JPN
Response from MDLIVE· Mar 6, 2020
Hi there, thanks for the positive feedback! If you would like to provide us with more information on how we can make your experience better for next time, please contact our customer service number at (800) 400-6354. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Was a very easy, efficient and effective "visit" to doctor. Only issue I had was that the doctor early on mentioned this was a recording or something like that so I thought the whole thing was a voice recording asking questions and taking my answers... But, it worked and now I know it's REAL :)
By Quinton
Response from MDLIVE· Mar 6, 2020
Hi Quinton, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Was able to talk to the doctor quickly and right from my phone didn’t have to leave the house
By Georgia S.
Response from MDLIVE· Feb 27, 2020
Hi Georgia, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
