Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 9,200 reviews with 5 stars · Clear filters
This was my first time using this service. Fantastic. Easy comprehensive and quick. Doctor was great. Follow up was very impressive. Will absolutely use again
By Karl F.
Response from MDLIVE· Jun 22, 2021
Thank you so much for your review! We're glad we could help you get the care you needed.
I have used the service several times for a UTI. I would highly recommend it to anyone !! The staff are kind and thorough, you will have your medication within minutes and be on your way to recovery.
By Karen H.
Response from MDLIVE· Jun 22, 2021
Thank you so much for your review! We're glad we could help you get the care you needed.
Easy, convenient, professional, and a great value!
By Alyssa W.
Response from MDLIVE· Jun 22, 2021
Thank you so much for your review! We're glad we could help you get the care you needed.
My online appointment and consultation went great!… better than I expected. The appt was done on my phone app and had my call back within a matter of minutes. The doctor was very courteous and professional. All went quite well!!
By Rosie A.
Response from MDLIVE· Jun 22, 2021
Thank you so much for your review! We're glad we could help you get the care you needed.
Dr Shofield was fabulous! She took her time, explained alternatives and things to consider so that I could make an informed choice with a change of meds. She did a great job connecting over a video call so that the experience felt personal, not disconnected. Highly recommended.
By Philip
Response from MDLIVE· Jun 22, 2021
Thank you so much for your review! We're glad we could help you get the care you needed.
Loved everything about it!
By Kristina L.
Response from MDLIVE· Jun 22, 2021
Thank you so much for your review! We're glad we could help you get the care you needed from the comfort and safety of home.
This was so convenient…and safe. My husband has a terminal form of cancer that puts him “at risk” for any type of virus or illness. Using MDLIVE allowed me to get the care I needed while avoiding an office full of people! It was quick and the doctor was knowledgeable and friendly. My only wish is that the cost was equal to what a normal office visit is. Under my health plan my primary care provider requires no copay and Urgent Care copay is $70. MDLIVE cost me $82. However, considering the circumstances and convenience, the cost was well worth it! I’ll use MDLIVE again!
By KT
Response from MDLIVE· Jun 22, 2021
Thank you so much for your review! We're glad we could help you get the care you needed from the comfort and safety of home.
Got the care I needed without the wait. Probably would have just self medicated without this service.
By JAMES
Response from MDLIVE· Jun 22, 2021
Thank you so much for your review! We're glad we could help you get the care you needed.
